Branch Manager

RGIT Australia; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days holiday and bank holidays

Private Medical Insurance

Life Assurance

Cycle to work scheme

Wellbeing support

Refer a friend scheme

Job summary

21° is hiring a Branch Manager for our York branch to drive operations, sales and growth in the area. You will set performance targets, optimise processes and lead a team of office and site-based staff to deliver outstanding service and results.

We value renewable energy expertise, strong leadership and a proactive approach to improving efficiency, cost control and customer satisfaction. A UK driving licence is essential.

Qualifications

• Experience with renewable technologies, specifically air source heat pumps and underfloor heating.
• Experience marketing and increasing sales.
• Experience managing and supporting a team of office and site-based employees.
• Positive attitude and strong problem-solving skills.
• Extensive experience with Microsoft 365 packages.
• Must hold a full UK driving licence.

Responsibilities

• Manage daily branch operations, budgets and performance targets.
• Build relationships with internal and external stakeholders and ensure excellent customer service.
• Plan, evaluate and optimise operations for efficiency and cost savings.
• Set commercial sales objectives focusing on volume, pricing and market share.
• Improve profit margins and develop marketing plans with the team.
• Ensure the branch is adequately resourced with skilled staff and compliant with safety standards.
• Lead a culture of engaged employees with regular training and development.

Skills

Renewable tech experience

Marketing and sales

Team leadership

Problem solving

Microsoft 365

Full UK driving licence

Job description

Our energy, where we source it and how we use it, is evolving. Our mission is to empower homeowners, architects, and businesses with the knowledge and technology to harness their own sustainable energy and help safeguard the planet. We believe our built environment should be designed for optimal efficiency, health, and comfort.

Whether our customers need a single product or the ultimate Passivhaus, their system needs to be well thought out and designed correctly. We adopt a full-circle approach to provide better performing buildings from a carbon, cost, and comfort perspective to get you the right outcome. Our specialist products and services include renewables such as solar panels and heat pumps, and energy efficient upgrades such as triple-glazed windows and doors, mechanical ventilation with heat recovery (MVHR) systems, and insulation and airtightness products.

We are growing fast so this is a fantastic opportunity to grow with us!

We’re looking for a Branch Manager to join us in our York branch to drive operations and grow business in the area. They will manage all business objectives, confidently setting targets and monitoring KPIs to deliver results. The successful candidate will use their initiative to optimise operations and identify improvements to boost efficiency and sales. Experience in effectively managing teams and growing profit margins is essential. This is an exciting time to join the team as we expand our presence around the area.

What you can do for us:

• Achieve the goals and revenue targets of the branch by managing daily operations, budgets and setting clear performance objectives via the implementation of a location specific business plan.
• Build relationships with internal and external stakeholders ensuring effective communication and information sharing. Delivering excellent customer service, internally and externally.
• Plan, evaluate and optimise operations, seeking opportunities for efficiency and cost improvements.
• Define commercial sales objectives with a focus on volume, pricing, market share and debt collection to ensure a competitive edge and strong position in the market.
• Enhance and maximise profit margins on products and services, particularly those which represent competitive attractiveness in the market.
• Develop and implement marketing and advertising plans in collaboration with the Marketing & Communications team.
• Ensure the business is effectively resourced with skilled and competent employees.
• Responsible for driving a culture of highly engaged employees who feel supported. Carrying out regular reviews with employees to ensure training and development is in place for the team to succeed.
• Effectively manage and resolve escalated customer issues, incident reports and legal issues.
• Ensure the branch is compliant with health and safety legislation by promoting health and safety practices and best practice. Creating an aware and safety conscious culture.
• Prepare and present monthly, quarterly, and annual business updates, completing reports as required.

You’ll need:

• Experience in renewable technologies, specifically air source heat pumps and underfloor heating.
• Experience in marketing and increasing sales.
• Experience managing and supporting a team of office and site based employees.
• Positive attitude and great problem-solving skills.
• Extensive experience with Microsoft 365 packages
• Full UK driving licence

What we can do for you:

• 25 days holiday plus bank holidays (3 days required for Christmas shutdown)
• Company sick pay
• Private Medical Insurance
• Family supportive policies, with enhanced maternity and paternity leave available.
• Life Assurance
• Sustainable options including cycle to work and eco car scheme
• We care about your wellbeing and offer support through health and wellbeing programmes
• Refer a friend scheme

At 21° we are building a diverse and inclusive team, our staff are at the core of what we do and we nurture and encourage our staff to maximise their potential. Some people are less likely to apply to a role unless they meet all the job requirements, we don’t just look at qualifications we also look for the right people with the desire to learn and work hard. We are proud to be an equal opportunity employer.

Should you want to discuss any reasonable adjustments, or assistance required during the recruitment process, please contact us on [e-mail]