Office Administrator

Hill Group UK; West of England; On-site; GBP 21,000 - 27,000; Full time

Job summary

Hill Group UK is seeking an Office Administrator to join our Bristol head office. You will be the central point of contact for the regional office, ensuring day-to-day admin, front-of-house and office support run smoothly.

You will work with site teams and staff to maintain organised records, manage reception duties, coordinate meetings and deliveries, and support health, safety and compliance processes as required.

Qualifications

• Administrative support experience preferably in an office setting.
• Proficient in managing front-of-house activities and reception.
• Strong organisational and data-entry abilities.

Responsibilities

• Deliver a professional and welcoming front-of-house experience.
• Manage visitor access, sign-in, and meeting arrangements.
• Handle incoming calls, enquiries, and correspondence efficiently.
• Maintain meeting rooms, reception area, and overall office presentation.
• Organise refreshments, lunches, and hospitality for meetings.
• Receive and distribute deliveries and post.
• First Aid and Fire Marshal duties.
• Schedule maintenance repairs and inspections with costs.
• Maintain records of maintenance activities and compliance docs.
• Support Health & Safety and compliance processes for audits.
• Assist with emergency preparedness and business continuity.

Skills

Administrative support

Reception/front desk

Organisational skills

Data entry

Communication

Tools

Microsoft Office

Calendar management

Job description

Job Title: Office Administrator

Location: Bristol head office

Role overview:

The Office Administrator / Receptionist is the central point of contact for the regional office, responsible for the smooth day-to-day running of all administrative, front-of-house, and office support functions.

This role operates with a high level of autonomy and ownership, ensuring the office environment is professional, organised, and fully functional at all times, while providing essential administrative support to both office and site-based teams.

Role Scope:

• Act as the first point of contact for all visitors, staff, and external stakeholders
• Take full ownership of office administration and operational organisation
• Maintain efficient systems for document control, filing, and data management
• Support site teams with administrative requirements
• Ensure the office environment is professional, organised, and fully operational

Key Internal/External Relationships:

• Internal: Office staff, Site teams, Directors
• External: Clients, visitors, suppliers, contractors

Key Responsibilities

1. Front of House & Office Coordination

• Deliver a professional and welcoming front-of-house experience
• Manage visitor access, sign-in processes, and meeting arrangements
• Handle incoming calls, enquiries, and correspondence efficiently
• Maintain meeting rooms, reception area, and overall office presentation
• Organise refreshments, lunches, and hospitality for meetings
• Receive and distribute deliveries and post
• First Aid and Fire Marshal duties
• Schedule maintenance repairs and inspections, keeping an up-to-date maintenance schedule with costs and repairs
• Maintain records of maintenance activities, service contracts and compliance documentation for internal and external audits
• Assist with Health & Safety procedures and compliance requirements for internal and external audits
• Support emergency preparedness and business continuity procedures

2. Office Administration & Operations

• Take ownership of all office administrative processes
• Manage diaries, meeting bookings, and room scheduling
• Coordinate couriers, post, and document distribution
• Order and manage office supplies and consumables
• Support onboarding processes (e.g. desk setup, access, building access etc)
• Maintain office systems, trackers, and internal records
• Carry out general administrative duties including typing, printing, photocopying, and document binding
• Provide refreshments and coordinate catering for meetings as required
• Ensure all data input and record-keeping is accurate, up to date, and well organised
• Undertake additional ad hoc administrative tasks to support the wider team and office operations

3. Health, Safety & Compliance

• Work in line with company policies and procedures
• Ensure compliance with data protection and document security standards
• Support health & safety documentation processes where require

Company Expectations

• Work collaboratively and support wider business operations
• Maintain professionalism and uphold company standards
• Comply with all company policies and procedures
• Contribute to continuous improvement across the business