Office Administrator

Kinaxia Logistics & Fulfilment; Telford; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Employee Assistance Programme

Loyalty Awards

Employee benefits and discounts across

Job summary

Kinaxia are looking to recruit an Office Administrator to join their team at their site in Telford. The role will provide general administration support to ensure efficient service levels are delivered and maintained.

The role includes maintaining filing systems, handling queries professionally, and ensuring data accuracy, GDPR compliance, and collaboration with relevant departments to keep information up to date.

Qualifications

• Working knowledge of basic administration principles.
• General administration tasks, preferably in the haulage industry.
• Supporting a department with general administration tasks.

Responsibilities

• Complete general administrative duties in an efficient and effective manner to deliver a world class service.
• Create and maintain a structured filing system to establish an organised department.
• Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service.
• Maintain databases and input data into the warehouse stock system, collate information required, check and reconcile data, identifying discrepancies for 100% accuracy.
• Assist in developing processes and procedures to improve operational efficiency.
• Continually audit the accuracy of information held to ensure standards are adhered to.
• Work in a safe and tidy manner complying with health and safety regulations to ensure compliance by yourself and the Company.
• Communicate professionally with relevant departments ensuring timely and accurate information.
• Monitor information to ensure it is up to date and stored securely to comply with GDPR.

Skills

Basic administration principles

General administration tasks

Department support

Job description

Kinaxia are looking to recruit an Office Administrator to join their team at their site in Telford. The role of the Administrator will be to provide general administration support to ensure effective and efficient service levels are being delivered and maintained.

• Employee Assistance Programme
• Loyalty Awards (recognises employees with 5, 10, 15, 20, 30 and 40 years’ service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the job:

• Complete general administrative duties in an efficient and effective manner to deliver a world class service.
• Create and maintain a relevant and structured filing systems to establish an organised department.
• Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service is being delivered to both internal and external customers.
• Maintain any appropriate databases,which may include inputting data into the warehouse stock system, in addition to collating information required,checking and reconciling data where appropriate and identifying and resolving any discrepancies to ensure 100% accuracy.
• Assist in the development of processes and procedures to improve operational efficiency.
• Continually audit the accuracy of information held to ensure standards are being adhered to.
• Work in a safe and tidy manner complying with all health and safety regulations to ensure both yourself and the Company are compliant.
• Communicate professionally with the relevant departments ensuring they have accurate and timely information.
• Monitor all information to ensure it is up to date and held in a secure location in order to comply with GDPR legislation.

Your knowledge and experience:

• Working knowledge of basic administration principles
• General administration tasks, preferably in the haulage industry
• Supporting a department with general administration tasks