Operations Manager

Kinaxia Logistics & Fulfilment; Telford; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Life Assurance

Pension

Uniform & PPE

Onsite Parking

Cycle to work

Loyalty awards

Employee discounts

Job summary

Kinaxia Logistics & Fulfilment in Telford is seeking an Operations Manager to oversee day-to-day operations and support the Managing Director in delivering growth within the board's strategy.

You will work with colleagues to implement company policies, develop staff with succession plans, control resources and costs, and drive continuous improvements to maintain high levels of customer service and compliance across the Group.

Qualifications

• CPC or equivalent desirable.
• Knowledge of Highway Code and transport regulations.
• Experience in transport and warehousing operations.
• Experience managing multiple functions and teams.
• Proven ability to drive customer satisfaction and growth.

Responsibilities

• Collaborate with colleagues to meet goals set with MD/board.
• Communicate and implement company policies across the business.
• Develop and motivate staff with succession plans.
• Manage resources and costs to maximise profitability.
• Oversee day-to-day operations to deliver high service levels.
• Continuously analyse processes and drive improvements.

Skills

CPC or equivalent

Highway Code knowledge

Tachograph requirements

Working Time Regulations

Transport & Warehousing knowledge

Multi-functional team management

Problem solving

Customer satisfaction & growth

Education

Certificate of Professional Competence (CPC)

Tools

Transport & Warehouse systems

Job description

Kinaxia are looking to recruit an Operations Manager to join their team at their site in Telford. The role of the Operations Manager will be to support the [Managing Director/ General Manager] overseeing agreed business operations for the profitable development and growth of the business within the broad strategy set by the Board.

Additional benefits:

• Life Assurance
• Pension
• Full Uniform and PPE
• Onsite Parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the job:

• Work closely with your colleagues in the execution of company business strategies to meet goals agreed with the Managing Director and the board;
• Support the communication and implementation of Company and Kinaxia Group policies and regulatory guidelines throughout the business as cascaded by Kinaxia HQ and make certain they are being adhered to at all times to safeguard the Company’s compliance and ensure a consistent approach is being delivered across the Group;
• Assist with the development and motivation of staff to create a workforce with the relevant skill set, where potential is being developed, effective succession plans are in place and employees are contributing to the overall performance of the business;
• Assist with the management of resources and costs affectively to maximise the probability of the Company;
• Support the operational performance of the Company by managing the day to day operation in accordance with agreed process and procedures to deliver high customer service levels;
• Consistently analysis the current process and procedures and implement continuous improvements to drive commercial compliance and effectiveness.

Your knowledge and experience:

• Certificate of Professional Competence (CPC)= or equivalent would be desirable
• Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations
• Transport and warehousing industry
• Working knowledge of transport and warehouse management systems
• Proven operational experience of logistics services
• Management of multi-functional teams
• Experience of analysing and solving business problems
• Enhancing and developing customer satisfaction and business growth
• Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.