Operations Manager

KINAXIA; Telford; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Life Assurance

Pension

Full Uniform and PPE

Onsite Parking

Cycle to work scheme

Loyalty Awards

Employee benefits and discounts

Job summary

Kinaxia are looking to recruit an Operations Manager to join their team at their site in Telford. The role will support the Managing Director/General Manager overseeing agreed business operations for the growth of the business within the broad strategy set by the Board.

You will work with colleagues to execute strategies, ensure policy compliance, develop staff, manage resources, and drive high levels of customer service while continuously improving processes.

Qualifications

• Experience in transportation and warehousing industries.
• Ability to manage multi-functional teams.
• Experience analysing and solving business problems.
• Ability to develop staff and succession plans.
• Ability to demonstrate, understand and apply company values (Safe, Talented, Attentive, Reliable).

Responsibilities

• Work closely with colleagues in executing company business strategies with MD/Board.
• Support policy communication and regulatory adherence across the group.
• Assist with staff development, motivation and succession planning.
• Assist with resource and cost management to maximise profitability.
• Support day-to-day operations to deliver high customer service levels.
• Continuously analyse processes and implement improvements for compliance and effectiveness.

Skills

Operational management

Staff leadership

Process improvement

Problem solving

Customer focus

Compliance understanding

Multi-functional team management

Education

Certificate of Professional Competence (CPC)

Tools

Transport management systems

Warehouse management systems

HR/people management tools

Job description

Kinaxia are looking to recruit an Operations Manager to join their team at their site in Telford. The role of the Operations Manager will be to support the [Managing Director/ General Manager] overseeing agreed business operations for the profitable development and growth of the business within the broad strategy set by the Board.

• Monday - Friday
• Competitive salary

Additional benefits:

• Life Assurance
• Pension
• Full Uniform and PPE
• Onsite Parking
• Cycle to work scheme
• Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service)
• Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)

About the job:

• Work closely with your colleagues in the execution of company business strategies to meet goals agreed with the Managing Director and the board;
• Support the communication and implementation of Company and Kinaxia Group policies and regulatory guidelines throughout the business as cascaded by Kinaxia HQ and make certain they are being adhered to at all times to safeguard the Company's compliance and ensure a consistent approach is being delivered across the Group;
• Assist with the development and motivation of staff to create a workforce with the relevant skill set, where potential is being developed, effective succession plans are in place and employees are contributing to the overall performance of the business;
• Assist with the management of resources and costs affectively to maximise the probability of the Company;
• Support the operational performance of the Company by managing the day to day operation in accordance with agreed process and procedures to deliver high customer service levels;
• Consistently analysis the current process and procedures and implement continuous improvements to drive commercial compliance and effectiveness.

Your knowledge and experience:

• Certificate of Professional Competence (CPC)= or equivalent would be desirable
• Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations
• Transport and warehousing industry
• Working knowledge of transport and warehouse management systems
• Proven operational experience of logistics services
• Management of multi-functional teams
• Experience of analysing and solving business problems
• Enhancing and developing customer satisfaction and business growth
• Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.
• Safe
• Talented
• Attentive
• Reliable