Office administrator

Ethero Strategic Staffing; Exeter; On-site; GBP 18,000 - 23,000; Full time

Job summary

Ethero Strategic Staffing is seeking a proactive administrator to join a modern, busy team in a UK-wide service sector organisation. The role involves handling customer calls about vehicle defects, routing queries via the CRM, and performing front desk duties.

You will extract data from Excel, transfer information to correct contacts, collect query details, and perform general administrative tasks to keep operations running smoothly.

Qualifications

• Must be comfortable with IT systems and basic software.
• Strong attention to detail is essential.
• Able to work independently and as part of a team.
• Excellent communication skills are required.
• Numerate and literate in basic math and reading/comprehension.

Responsibilities

• Handle incoming calls from customers reporting vehicle defects and route queries to the correct department via the CRM system.
• Extract data from Excel spreadsheets.
• Transfer calls and information to the appropriate contact.
• Collect information about queries for proper resolution.
• General administration and front desk duties.

Skills

IT literacy

Attention to detail

Team player

Communication skills

Numeracy & literacy

Job description

If you would like to work in a modern, busy and friendly team and for a multi-faceted UK wide service sector business that is part of a global organisation, this is the ideal role for you.

Main job duties will involve taking incoming calls from customers reporting vehicle defects and deploying out any queries to relavent department via CRM system.

• Extracting data from Excel spread sheet
• Transferring calls and information to the correct contact
• Collecting information of queries
• General administration
• Front desk duties

To be considered for this role you MUST:

• Be good with IT
• Have high attention to detail
• Be able to work on your own and as part of a team
• Have good communication skills
• Be numerate & literate