Office administrator

JobsTrackR; Exeter; On-site; GBP 18,000 - 24,000; Full time

Job summary

JobsTrackR in Exeter is seeking a capable administrative assistant to support a busy UK-wide service team. You will take inbound calls reporting vehicle defects and route queries to the correct department via our CRM, while handling Excel spreadsheets and general admin tasks.

The role requires IT aptitude, high attention to detail, and the ability to work independently or as part of a team, with strong communication and numeracy skills.

Qualifications

• No specific degree required; basic IT skills and proficiency with Excel and CRM systems.
• Strong numerical and literacy abilities are essential.
• Good communication skills and the ability to work both independently and as part of a team.

Responsibilities

• Handle incoming calls from customers reporting vehicle defects.
• Route queries to relevant departments via CRM.
• Extract data from Excel spreadsheets.
• Transferring calls and information to the correct contact.
• General administration and front desk duties.

Skills

Data entry

IT proficiency

Attention to detail

Teamwork

Communication

Numeracy & literacy

Tools

CRM system

Excel

Job description

If you would like to work in a modern, busy and friendly team and for a multi-faceted UK wide service sector business that is part of a global organisation, this is the ideal role for you.
Main job duties will involve taking incoming calls from customers reporting vehicle defects and deploying out any queries to relavent department via CRM system.

• Extracting data from Excel spread sheet
• Transferring calls and information to the correct contact
• Collecting information of queries
• General administration

• Front desk duties

To be considered for this role you MUST:

• Be good with IT
• Have high attention to detail
• Be able to work on your own and as part of a team
• Have good communication skills
• Be numerate & literate