CRM Admin & Front Desk Coordinator

JobsTrackR; Exeter; On-site; GBP 18,000 - 24,000; Full time

Job summary

JobsTrackR in Exeter is seeking a capable administrative assistant to support a busy UK-wide service team. You will take inbound calls reporting vehicle defects and route queries to the correct department via our CRM, while handling Excel spreadsheets and general admin tasks.

The role requires IT aptitude, high attention to detail, and the ability to work independently or as part of a team, with strong communication and numeracy skills.

Qualifications

• No specific degree required; basic IT skills and proficiency with Excel and CRM systems.
• Strong numerical and literacy abilities are essential.
• Good communication skills and the ability to work both independently and as part of a team.

Responsibilities

• Handle incoming calls from customers reporting vehicle defects.
• Route queries to relevant departments via CRM.
• Extract data from Excel spreadsheets.
• Transferring calls and information to the correct contact.
• General administration and front desk duties.

Skills

Data entry

IT proficiency

Attention to detail

Teamwork

Communication

Numeracy & literacy

Tools

CRM system

Excel

Job description

JobsTrackR in Exeter is seeking a capable administrative assistant to support a busy UK-wide service team. You will take inbound calls reporting vehicle defects and route queries to the correct department via our CRM, while handling Excel spreadsheets and general admin tasks.

The role requires IT aptitude, high attention to detail, and the ability to work independently or as part of a team, with strong communication and numeracy skills.