Office Administrator

Contract Personnel Ltd; Attleborough; On-site; GBP 21,000 - 26,000; Full time

Job summary

Contract Personnel Ltd in Attleborough is seeking an organised Office Administrator to join a busy team. The role focuses on keeping day-to-day operations running smoothly, handling calls, booking appointments and maintaining records.

The ideal candidate will be proactive, able to take ownership of tasks, and comfortable working in a fast-paced office environment. Monday to Friday working hours apply; location is Attleborough, Norfolk.

Qualifications

• Previous experience in office administration, scheduling or coordination is essential.
• Excellent organisational skills with strong attention to detail.
• Strong computer skills and confidence using office systems and software.
• Excellent communication skills, both over the telephone and face to face.

Responsibilities

• Call handling: answer incoming calls professionally and pass messages promptly.
• Appointment booking: schedule appointments and coordinate with customers and colleagues.
• Confirmation and follow-up: confirm appointments and follow up on quotations with customers.
• Diary management: manage diaries effectively around availability and priorities.
• System management: maintain the company system with accurate data.
• Invoicing support: assist with invoicing and maintain financial records.
• General office administration: provide day-to-day support and handle correspondence.
• Team support: coordinate workloads and resolve scheduling issues.
• Taking ownership: identify tasks, drive them to completion and chase outstanding actions.

Skills

Organisational skills

Communication skills

Office software

Diary management

Job description

Office Administrator

About the Role

We are looking for an organised, reliable and proactive Office Administrator to join our clients' team in Attleborough, Norfolk.

This is a varied and fast-paced role suited to someone who enjoys keeping things organised, communicating with people and ensuring the day-to-day running of the office is smooth and efficient.

The successful candidate will be confident managing calls, coordinating appointments, maintaining accurate records and supporting the wider team with general administration. You will need to be someone who can think on their feet, use their initiative and take ownership of tasks, ensuring that nothing gets missed and that priorities are managed effectively.

Key Responsibilities

• Call Handling: Answer incoming calls professionally, deal with enquiries and ensure messages are passed on accurately and promptly.
• Appointment Booking: Schedule appointments and coordinate arrangements with customers and colleagues.
• Confirmation and Follow-Up: Confirm appointments and arrangements, follow up on outstanding quotations and maintain communication with customers.
• Diary Management: Manage diaries effectively, working around availability, priorities and changing schedules to ensure time is used efficiently.
• System Management: Maintain the company system, ensuring information is accurate, up to date and recorded correctly.
• Invoicing Support: Assist with invoicing, processing information and maintaining accurate financial records.
• General Office Administration: Provide day-to-day administrative support to help the office run efficiently, including maintaining records, handling correspondence and completing other administrative tasks as required.
• Team Support: Work closely with colleagues to coordinate workloads, resolve scheduling issues and ensure tasks are completed in a timely manner.
• Taking Ownership: Proactively identify what needs doing, follow tasks through to completion and ensure outstanding actions are chased and dealt with.

About You

We are looking for someone who is dependable, organised and confident in a busy office environment. You will be a natural problem-solver who can manage competing priorities while maintaining a professional and helpful approach.

The ideal candidate will have:

• Excellent organisational skills and strong attention to detail.
• Strong computer skills and confidence using office systems and software.
• Excellent communication skills, both over the telephone and face to face.
• A confident and professional telephone manner.
• The ability to manage diaries, prioritise workloads and adapt to changing demands.
• A proactive approach, with the confidence to use initiative and think on their feet.
• A strong sense of responsibility, reliability and ownership.
• The ability to work independently while supporting the wider team.
• A positive, practical and flexible attitude.
• The confidence to follow up outstanding tasks and ensure actions are completed.

Previous experience in an office administration, scheduling, or coordination is essential.

Location: Attleborough, Norfolk
Working Hours: Monday to Friday, 8:30am - 5:30pm
Contract Type: Temporary to Permanent (approx 12 weeks to transfer)

If you are an organised and proactive individual who enjoys keeping things on track, communicating with people and taking responsibility for your work, we would love to hear from you.