Office Administration Apprentice

Southyorkshireapprenticeships; Rotherham; Hybrid; GBP 11,000 - 17,000; Full time

Job summary

Connect Healthcare Rotherham CIC is offering an Office Administration Apprentice role in Rotherham. You will gain hands-on experience supporting Clinical, Data, Healthwave and Services teams whilst pursuing a qualification.

You will learn under supervisors with industry knowledge, handle calls, book appointments, greet visitors, manage documents, monitor inboxes, prepare routine papers, and help maintain office supplies as part of a path to long-term healthcare administration roles.

Qualifications

• Provide day-to-day administrative support to Clinical, Data, Healthwave, and Services teams.
• Answer incoming telephone calls promptly and professionally, taking accurate messages and directing enquiries.
• Book, amend, and cancel patient or service appointments accurately following approved procedures.
• Welcome visitors and service users in a polite, helpful, and professional manner.
• Scan, upload, file, and retrieve documents, ensuring information is securely recorded.
• Monitor shared inboxes, distribute correspondence, and escape urgent matters appropriately.
• Prepare letters, forms, spreadsheets, meeting papers, and other routine documents.
• Assist with photocopying, printing, post, filing, archiving, and maintaining organised records.
• Help maintain office supplies and report low stock or equipment issues.
• Attend team meetings, take notes or actions, and complete follow-up tasks.

Job description

Join Connect Healthcare Rotherham CIC as an Office Administration Apprentice! Gain hands-on workplace experience supporting our Clinical, Data, Healthwave, and Services teams while earning a qualification. Perfect for starting your career in healthcare administration!

As a Business Support Apprentice, you'll be trained on and responsible for (but not limited to) the following:

• Provide day-to-day administrative support to Clinical, Data, Healthwave, and Services teams.
• Answer incoming telephone calls promptly and professionally, taking accurate messages and directing enquiries.
• Book, amend, and cancel patient or service appointments accurately following approved procedures.
• Welcome visitors and service users in a polite, helpful, and professional manner.
• Scan, upload, file, and retrieve documents, ensuring information is securely recorded.
• Monitor shared inboxes, distribute correspondence, and escape urgent matters appropriately.
• Prepare letters, forms, spreadsheets, meeting papers, and other routine documents.
• Assist with photocopying, printing, post, filing, archiving, and maintaining organised records.
• Help maintain office supplies and report low stock or equipment issues.
• Attend team meetings, take notes or actions, and complete follow-up tasks.

You’ll develop your skills alongside various members of the team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by supervisors who are well versed in the job role and industry, to achieve your full potential and share in the company’s success.

Standard pre-employment checks, including Disclosure and Barring Service (DBS) check and compliance with Information Governance / Confidentiality policies.

Opportunity to develop a long-term career in healthcare administration, customer service, or specialized admin roles across Connect Healthcare Rotherham CIC.

About the Training

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to achieve the accompanying qualification.

About the Employer

Connect Healthcare Rotherham CIC provides healthcare services and operational support across the Rotherham region, working collaboratively with clinical, data, and healthwave teams to deliver high-quality patient care.