Ocean Import Operator

ALS Recruiting Ltd; Basildon; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

23 days holiday + bank holidays

Annual salary reviews & bonus scheme

Job summary

ALS Recruiting Ltd in Basildon is recruiting an Ocean Import Coordinator for a forward-thinking logistics company. You will manage the full ocean import process from customs clearance to shipment tracking, ensuring any client communication is proactive and professional.

Key duties include handling CDS customs clearances, reviewing import documentation, tracking shipments, and acting as the main contact for clients, shipping lines, and overseas agents.

Qualifications

• Experience in ocean-import processes from customs to delivery.
• Familiarity with UK import regulations and CDS.
• Excellent communication with clients and partners.

Responsibilities

• Handle customs clearances via CDS, ensuring compliance with UK import regulations.
• Review and prepare import documentation.
• Track and monitor shipments, providing updates to stakeholders.
• Act as the main point of contact for clients, shipping lines, and overseas agents.
• Resolve shipment delays/issues quickly and professionally.
• Maintain accurate records and documentation.
• Work collaboratively with internal teams and external partners.

Skills

Ocean import experience

Customer service

Stakeholder communication

Documentation

Problem solving

Tools

CDS

Job description

I’m currently recruiting for an Ocean Import Coordinator on behalf of a forward-thinking logistics company that specialises in global freight solutions. This is a fantastic opportunity for someone with ocean import experience who’s looking to join a collaborative, supportive team where their expertise will make a real impact.

The Role

You’ll be responsible for overseeing the full ocean import process from customs clearance and documentation through to shipment tracking and client communication. The role requires someone confident with the CDS, able to manage shipments end-to-end, and skilled at providing excellent customer service to clients and partners.

Key Responsibilities

• Handle customs clearances via CDS, ensuring compliance with UK import regulations
• Review and prepare import documentation
• Track and monitor shipments, providing updates to stakeholders
• Act as the main point of contact for clients, shipping lines, and overseas agents
• Resolve shipment delays/issues quickly and professionally
• Maintain accurate records and documentation
• Work collaboratively with internal teams and external partners

What’s On Offer

• Salary between £30,000 – £35,000
• 23 Days Holiday + Bank Holidays
• Annual Salary Reviews & Bonus Scheme

This is a brilliant chance to join a company that values its people and provides clear pathways for career progression.