Ocean Import Operator

WR Logistics; Lichfield; Sur place; GBP 28 000 - 35 000; Plein temps

Résumé du poste

WR Logistics in the United Kingdom is seeking an experienced Ocean Import Coordinator to manage end-to-end ocean import shipments from origin to delivery. You will coordinate bookings, liaise with shipping lines, agents and customers, and ensure accurate documentation and timely clearance.

The role requires knowledge of UK import customs, FCL/LCL handling, and strong organisational skills to manage multiple shipments with attention to detail. Salary £28,000 - £35,000 DOE, based in Lichfield.

Qualifications

• Experience in ocean freight forwarding, import operations.
• Knowledge of UK ocean import process from vessel arrival to final delivery.
• Experience with FCL/LCL shipments.
• Familiarity with UK import customs procedures and documentation.
• Experience liaising with shipping lines, hauliers, overseas agents and customers.
• Excellent organisational and time-management skills.
• Ability to manage multiple shipments simultaneously.
• Experience arranging UK haulage and delivery appointments.
• Experience dealing with demurrage and detention.
• Experience with international freight forwarding networks.

Responsabilités

• Coordinate ocean import shipments from booking to final delivery.
• Manage FCL and LCL imports from international origins into the UK.
• Liaise with shipping lines, overseas agents, hauliers, customs teams and customers.
• Monitor vessel schedules, arrivals, transshipments and delays; update customers.
• Arrange UK haulage and final delivery requirements.
• Prepare and process import documents (Bills of Lading, arrival notices, delivery instructions).
• Coordinate with customs teams to ensure timely clearance.
• Ensure import docs are received from overseas agents and customers.
• Handle queries on delays, docs issues, demurrage, detention.
• Update systems with shipment information and maintain records.
• Liaise with overseas offices/agents for smooth shipment lifecycle.
• Assist with resolving operational issues and identify potential problems early.

Connaissances

Organisational skills

Time-management

Attention to detail

Multi-shipment management

Liaising with shipping lines/hauliers/

Description du poste

Job title: Ocean Import Coordinator

Location: Lichfield, WS14

Salary: £28,000 - £35,000 DOE

Ocean Import Coordinator Overview

We are looking for an experienced Ocean Import Coordinator to join an established UK-based freight forwarding business. The successful candidate will be responsible for coordinating ocean import shipments from origin through to final delivery, ensuring all documentation, customs requirements, transport arrangements and customer communications are managed accurately and efficiently. This is an excellent opportunity for an experienced Ocean Import Coordinator who is looking to join a growing freight forwarding business and play a key role within the operations team.

Ocean Import Coordinator Responsibilities

• Coordinate ocean import shipments from initial booking through to final delivery.
• Manage FCL and LCL import shipments from international origins into the UK.
• Liaise with shipping lines, overseas agents, hauliers, customs teams and customers to ensure shipments move efficiently.
• Monitor vessel schedules, arrivals, transhipments and potential delays, keeping customers updated throughout the process.
• Arrange UK haulage and final delivery requirements.
• Prepare and process import documentation, including Bills of Lading, arrival notices and delivery instructions.
• Coordinate with customs teams to ensure shipments are cleared correctly and on time.
• Ensure all relevant import documentation and information is received from overseas agents and customers.
• Handle queries relating to shipments, including delays, documentation issues, demurrage and detention.
• Update internal systems with accurate shipment information and maintain clear operational records.
• Liaise with overseas offices and agents to ensure smooth communication throughout the shipment lifecycle.
• Assist with resolving operational issues and proactively identify potential problems before they impact the customer.

Ocean Import Coordinator Requirements

• Previous experience within ocean freight forwarding, specifically import operations.
• Good understanding of the UK ocean import process, from vessel arrival through to final delivery.
• Experience handling FCL and/or LCL shipments.
• Knowledge of UK import customs procedures and documentation.
• Experience dealing with shipping lines, hauliers, overseas agents and customers.
• Strong organisational and time-management skills.
• Excellent attention to detail and the ability to manage multiple shipments simultaneously.
• Experience arranging UK haulage and delivery appointments.
• Experience dealing with demurrage and detention.
• Previous experience working with international freight forwarding networks and overseas agents.