Ocean Import Operator

ALS Recruiting Ltd; Basildon; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Salary range £30k-£35k

23 days holiday + BH

Bonus scheme

Job summary

ALS Recruiting Ltd in Basildon, United Kingdom is seeking an Ocean Import Coordinator to manage the full import process from customs clearance and documentation through to shipment tracking and client communication, ensuring a smooth operation end-to-end.

You will be confident with the CDS, compliant with UK import regulations, review and prepare import documents, track shipments and keep stakeholders updated while providing excellent customer service to clients and overseas partners.

Qualifications

• Experience handling ocean import operations from customs clearance to delivery.
• Proficiency with CDS and UK import regulations is essential.
• Ability to review documentation and communicate with clients and partners.

Responsibilities

• Handle customs clearances via CDS and ensure regulatory compliance.
• Review and prepare import documentation for shipments.
• Track shipments and provide timely updates to stakeholders.
• Serve as main contact for clients, shipping lines and overseas agents.
• Resolve delays and issues promptly and professionally.
• Maintain accurate records and documentation.
• Collaborate with internal teams and external partners.

Skills

CDS familiarity

End-to-end shipments

Customer service

Stakeholder communication

Tools

CDS

Job description

The Role

You’ll be responsible for overseeing the full ocean import process from customs clearance and documentation through to shipment tracking and client communication. The role requires someone confident with the CDS, able to manage shipments end-to-end, and skilled at providing excellent customer service to clients and partners.

Key Responsibilities

• Handle customs clearances via CDS, ensuring compliance with UK import regulations
• Review and prepare import documentation
• Track and monitor shipments, providing updates to stakeholders
• Act as the main point of contact for clients, shipping lines, and overseas agents
• Resolve shipment delays/issues quickly and professionally
• Maintain accurate records and documentation
• Work collaboratively with internal teams and external partners

What’s On Offer

• Salary between £30,000 – £35,000
• 23 Days Holiday + Bank Holidays
• Annual Salary Reviews & Bonus Scheme

This is a brilliant chance to join a company that values its people and provides clear pathways for career progression.

If you have experience in ocean import operations and are looking for your next career move, I’d love to hear from you.