Ocean Freight Supervisor – Grow in a Profit-Share Team

First Choice Staff; Coleshill CP; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Profit share bonus

Employee-owned company

Hands-on role

Supportive environment

Career development opportunities

Job summary

First Choice Staff is seeking an Ocean Freight Supervisor in Coleshill (B46). This hands-on role manages ocean and air import/export shipments from booking through final delivery, supporting the wider operations team and ensuring consistently high levels of customer service.

The successful candidate will have solid practical experience within ocean freight forwarding, with a desire to learn airfreight, and be confident managing multiple shipments and priorities while building strong

Qualifications

• Minimum 12 months' experience in ocean freight forwarding.
• Experience managing both import and export shipments.
• Hands-on experience with LCL and FCL operations.
• Good knowledge of ocean and air freight documentation, processes and procedures.
• Strong organisational skills with excellent attention to detail.
• Good knowledge of customs procedures and international freight regulations.

Responsibilities

• Manage ocean and air freight import and export shipments from booking through to final delivery.
• Coordinate both LCL and FCL shipments.
• Arrange bookings with shipping lines, freight agents, hauliers and overseas partners.
• Prepare, check and process shipping and customs documentation accurately and efficiently.
• Coordinate customs clearance, collections and final deliveries.
• Monitor shipment progress and provide customers with updates.
• Identify and resolve operational issues and shipment queries.
• Obtain, compare and negotiate freight rates with carriers and suppliers.
• Prepare accurate customer quotations and record costs and charges.
• Check supplier invoices and maintain accurate files.
• Develop and maintain relationships with customers, shipping lines and hauliers.
• Support and supervise ocean freight team members.
• Ensure operations comply with procedures and regulatory requirements.
• Assist with air freight and international courier shipments when required.
• Contribute to continuous improvement of processes and service standards.

Skills

Time management

Attention to detail

Communication

Organisational skills

Tools

LCL & FCL operations

Job description

First Choice Staff is seeking an Ocean Freight Supervisor in Coleshill (B46). This hands-on role manages ocean and air import/export shipments from booking through final delivery, supporting the wider operations team and ensuring consistently high levels of customer service.

The successful candidate will have solid practical experience within ocean freight forwarding, with a desire to learn airfreight, and be confident managing multiple shipments and priorities while building strong