Ocean Export Supervisor

WR Logistics; Greater London; On-site; GBP 41,000 - 50,000; Full time

Job summary

WR Logistics in Feltham is seeking an experienced Ocean Export Supervisor to lead day-to-day Ocean Export operations and develop the team. The role focuses on meeting customer requirements, ensuring procedures are followed and driving efficient, compliant operations across the export process. You will coach staff, optimize workflows and collaborate with shipping lines to sustain service levels.

Qualifications

• Strong Ocean Export experience within freight forwarding.
• Previous supervisory or senior-level experience.
• Excellent organisational and communication skills.
• Customer-focused with strong problem-solving abilities.
• Experience coaching and developing team members.
• Good knowledge of freight forwarding operations and systems.

Responsibilities

• Supervise and support the Ocean Export team.
• Manage workloads and ensure customer procedures are followed.
• Support quotations and new business transitions.
• Build strong relationships with customers, shipping lines and suppliers.
• Monitor operational performance and identify process improvements.
• Support team development, training and performance.
• Assist with compliance and departmental targets.

Skills

Ocean Export

Supervisory experience

Organisational skills

Communication skills

Customer-focused

Problem solving

Coaching & development

Freight forwarding ops

Job description

Ocean Export Supervisor - Feltham - Up to £45,000

An established freight forwarding business is looking for an experienced Ocean Export Supervisor to join its team.

The role will involve overseeing day-to-day Ocean Export operations, supporting and developing the team, managing customer requirements and driving operational improvements.

Location: Feltham, UK

Salary: Up to £45,000

Employment Type: Full-time

Hours: (Apply online only) - Monday to Friday

Key Responsibilities

• Supervise and support the Ocean Export team.
• Manage workloads and ensure customer procedures are followed.
• Support quotations and new business transitions.
• Build strong relationships with customers, shipping lines and suppliers.
• Monitor operational performance and identify process improvements.
• Support team development, training and performance.
• Assist with compliance and departmental targets.

About You

• Strong Ocean Export experience within freight forwarding.
• Previous supervisory or senior-level experience.
• Excellent organisational and communication skills.
• Customer-focused with strong problem-solving abilities.
• Experience coaching and developing team members.
• Good knowledge of freight forwarding operations and systems.