Occupational Therapy Administration Officer

Isle of Wight Council; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Isle of Wight Council is seeking a self-motivated Administrator for its Adult Social Care team. This role involves managing referrals, supporting customer care, and contributing to service statistics. The position offers flexible working policies and a supportive environment, along with various staff benefits including generous annual leave and a pension scheme.

Benefits

Annual leave of 32 days plus public holidays

Local Government pension scheme

Discounted Solent ferry travel

Island bus network discount

Cycle to work scheme

Staff parking permits

Discounted gym memberships

National and local discounts & benefits schemes

Relocation scheme up to £8,000

Travel allowance for mainland commuting

Qualifications

• Excellent communication skills required.
• Self-motivated individual needed.

Responsibilities

• Answer phones and take referrals.
• Assist in triaging referrals into the service.
• Manage inbox and deal with enquiries.
• Manage service statistics for reports.

Skills

Communication skills

Self-motivation

Job description

Job Opportunity: Administrator within Adult Social Care, Isle of Wight

We have an exciting opportunity within Adult Social Care Isle of Wight. We are seeking a self-motivated administrator with excellent communication skills to join our community occupational therapy service. The role includes, but is not limited to:

1. Answering phones, taking referrals, and signposting as needed.
2. Assisting in triaging referrals into the service.
3. Managing the inbox as the point of contact and dealing with enquiries.
4. Managing service statistics and outcomes for wider Adult Social Care reports.

We foster a positive, supportive culture and working environment. You will be at the heart of a busy team, supporting excellent customer care. We offer flexible working policies to support work/life balance.

For more information or an informal discussion, please contact Zoe Danbury, Principal Occupational Therapist at [e-mail] or Katie Moss, Community Occupational Therapy Clinical Lead at [e-mail].

Join #TeamIWC and enjoy our staff benefits, including:

• Annual leave of 32 days plus public holidays
• Local Government pension scheme
• Discounted Solent ferry travel
• Island bus network discount
• Cycle to work scheme
• Staff parking permits
• Discounted gym memberships
• National and local discounts & benefits schemes
• Relocation scheme up to £8,000 (subject to criteria)
• Travel allowance for mainland commuting (subject to criteria)

Find out more about working for the Isle of Wight Council and living on the Island here.

The Isle of Wight Council currently does not sponsor overseas workers.

We promote diversity and are committed to an inclusive workforce. We provide flexible working options where appropriate.

Terms & Conditions of employment are available upon request. Contact our recruitment team at [e-mail].

We are an equal opportunities and Disability Confident employer, encouraging applications from all backgrounds and abilities.

Vacancies may close early; please apply promptly to ensure consideration.

Support outside usual hours may be required in exceptional circumstances, outside of standard standby arrangements.

We are committed to safeguarding children and young people; all staff and volunteers share this commitment.

If you need assistance with your application, call 01983 823134 or email [e-mail]. Only online applications submitted by the deadline will be accepted.

If you do not hear within three weeks of the closing date, your application was unsuccessful. Please revisit our job page for other opportunities.

Please read the Application Guidance Notes before applying. For assistance, email [e-mail] or call 01983 823113.