Enable job alerts via email!

Patient Administration Officer

GenesisCare UK

Windsor

On-site

GBP 22,000 - 28,000

Full time

Yesterday

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

GenesisCare UK is seeking a Patient Administration Officer for their Windsor cancer care centre. This role involves managing patient referrals, providing excellent customer service, and supporting administrative tasks. Ideal candidates will have strong communication skills and experience in a healthcare setting, contributing to meaningful patient care.

Benefits

25 days of annual leave plus bank holidays

Complimentary private medical and dental coverage

Employee Assistance Program

Competitive Company Contributory Pension Scheme

Exclusive retail discounts

Qualifications

Excellent verbal and written communication skills.
Previous experience managing a busy reception area.
Experience in a customer-focused environment.

Responsibilities

Process patient referrals and book appointments efficiently.
Act as point of contact for all patients.
Confirm receipt of referrals for Radiotherapy and Outpatient clinics.

Skills

Communication

Customer Service

Relationship Building

Education

Experience in healthcare sector

Tools

MOSAIQ IT package

MS Office

Join to apply for the Patient Administration Officer role at GenesisCare UK

19 hours ago Be among the first 25 applicants

Join to apply for the Patient Administration Officer role at GenesisCare UK

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Are you ready to embark on an exciting journey as a Patient Administration Officer at our state-of-the-art cancer care centre located in Windsor? Join our dedicated team at GenesisCare UK and be part of something extraordinary.

The Role

As a Patient Administration Officer with us, you'll play a pivotal role in ensuring all patient referrals are processed and appointments are booked efficiently in accordance with GenesisCare policies and will undertake all administrative activities required along with providing excellent customer care to patients and visitors attending the centre. This is your opportunity to make a meaningful impact and develop your career.

What You'll Do

Work closely with consultants and secretaries to provide support in the patient referral pathway
Act as point of contact for all patients ensuring a professional and efficient service
Confirming receipt of referrals and registration for all patients referred for Radiotherapy and Outpatient clinics. At our Medical Centre you will also be responsible for Chemotherapy, Diagnostics, Theranostics referral

What You'll Have

Experience and skills:

Possess excellent verbal and written communication skills.
Previous experience managing a busy reception area
Experience in a customer focused environment
Strong relationship building skills
Experience within a diverse range of administrative roles
Evidence of an empathetic and holistic approach to patient care
Experience with resolving complaints satisfactorily

Qualifications And Knowledge

Experience of using MOSAIQ IT package an advantage
Be proficient in all MS office packages including, but not limited to, Word, Excel & Outlook
Previously worked within the healthcare sector preferred

Other Requirements For This Role

Work cooperatively within a team, exchange information and assist other team members to achieve team objectives and work outcomes.

Why Choose GenesisCare

Discover what's in store for you when you join the GenesisCare UK team:

Shape your work-life balance with 25 days of annual leave, plus bank holidays, and the option to buy more or sell back annual leave.
Prioritise your well-being with complimentary private medical and dental coverage, access to Employee Assistance Program, and Income Protection.
Access our world-class radiotherapy - free to you and your immediate family, if required.
Secure your future with a competitive Company Contributory Pension Scheme.
Nurture your mental health and well-being through our well-being community, with access to Babylon Health and Headspace Wellbeing.
Enjoy hassle-free commutes with free parking at most of our centres.
Treat yourself with exclusive retail discounts.

Who We Are

GenesisCare UK is the leading provider of private oncology services in the UK, pioneering a transformation in cancer care. Through innovative, personalised treatments, we are enhancing patient quality of life, life expectancy, and overall survival rates.

We are a team of over 600 highly trained physicians, healthcare professionals and support staff operating 14 specialist outpatient cancer centres across the UK. Our aim is to provide world-class care, offering the latest proven treatments including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.

We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer. Our personalised treatment programmes include wellbeing services in partnership with Penny Brohn UK and exercise medicine, proven to enhance patient outcomes.

Collaborating with universities and leading clinicians globally, we're dedicated to researching and developing improved cancer treatments. Our UK clinical trials programme aims to broaden access to new therapies.

We’re passionate about innovation and working together to make great things happen. We make significant investments in our employees to provide opportunities for growth, learning, and development within their roles.

Join GenesisCare UK and shape your future, while shaping the future of cancer care.

GenesisCare is an Equal Opportunity Employer.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Administrative
Industries
Hospitals and Health Care

Referrals increase your chances of interviewing at GenesisCare UK by 2x

London, England, United Kingdom 6 days ago

Camberley, England, United Kingdom 5 days ago

Hammersmith, England, United Kingdom 9 hours ago

London, England, United Kingdom 18 hours ago

London, England, United Kingdom 51 minutes ago

Egham, England, United Kingdom 3 weeks ago

Ascot, England, United Kingdom 5 days ago

Egham, England, United Kingdom 1 month ago