Trauma & Orthopaedics Admin Assistant (NHS)

VerseOne Group; Leigh on Sea; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

NHS benefits

Generous holiday allowance

Pension scheme

Flexible job share

Job summary

Mid and South Essex NHS Foundation Trust is seeking a proactive Receptionist to join the Trauma & Orthopaedic Department. You will provide efficient administrative support, handle patient enquiries, and assist with appointment bookings and record updates.

The role emphasises accurate EPR maintenance, understanding 18-week pathways, and delivering excellent patient care. We offer NHS benefits, generous holiday, a strong pension, and flexible working options including possible job share.

Qualifications

• Experience in an admin role and strong communication.
• GCSE in Maths and English A-C or Equivalent required.
• NVQ in Administration preferred.

Responsibilities

• Answer telephone and face-to-face enquiries with clear, timely information.
• Book fracture clinic appointments and record clinic outcomes.
• Update demographic details in the Electronic Patient Record (EPR).
• Support 18-week pathway processes to maintain smooth patient journeys.

Skills

Admin experience

Education

GCSE in Maths and English A-C or Equivalent

NVQ in Administration

Job description

Mid and South Essex NHS Foundation Trust is seeking a proactive Receptionist to join the Trauma & Orthopaedic Department. You will provide efficient administrative support, handle patient enquiries, and assist with appointment bookings and record updates.

The role emphasises accurate EPR maintenance, understanding 18-week pathways, and delivering excellent patient care. We offer NHS benefits, generous holiday, a strong pension, and flexible working options including possible job share.