O365 & IT Support Apprentice

e-Careers Limited; London; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Workplace Pension

Job summary

A leading company is seeking an IT support apprentice to provide comprehensive technical assistance for O365 applications, contribute to ongoing projects, and maintain systems. The position offers valuable training opportunities and a Level 3 ICT qualification over 18 months. Candidates will engage in customer service, teamwork, and problem-solving activities, ensuring effective IT support across the organization.

Qualifications

• Essential GCSE or equivalent in English and Mathematics.
• Level 3 ICT qualification as part of apprenticeship.
• Functional skills in English and Mathematics if required.

Responsibilities

• Provide IT support across O365 applications and systems.
• Administer Active Directory and support Teams functionalities.
• Assist users with technical application issues.

Skills

Customer Service

Initiative

Teamwork

Problem Solving

Education

GCSE English (Grade A* - C 9/4)

GCSE Mathematics (Grade A* - C 9/4)

Job description

A leading company is seeking an IT support apprentice to provide comprehensive technical assistance for O365 applications, contribute to ongoing projects, and maintain systems. The position offers valuable training opportunities and a Level 3 ICT qualification over 18 months. Candidates will engage in customer service, teamwork, and problem-solving activities, ensuring effective IT support across the organization.