Nursing/Allied Health Professional Senior Support Worker

Royal Devon University Healthcare NHS Foundation Trust; Exeter; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading healthcare team as a Senior Support Worker in the Interstitial Lung Disease service. This role involves providing essential support and education to patients with respiratory illnesses, ensuring high-quality patient care and effective communication with families. You'll work collaboratively with healthcare professionals and contribute to the improvement of patient services in a dynamic environment.

Benefits

27 days paid annual leave

Occupational health services

Staff discounts

NHS Pension scheme

Cycle to work scheme

Qualifications

• Experience in supporting patients with respiratory conditions.
• Ability to drive for home visits.

Responsibilities

• Provide support and education for patients with interstitial lung disease.
• Assist with planning and delivery of patient care.

Skills

Communication

Patient Care

Flexibility

Education

Care Certificate

Job description

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Role Summary

An exciting opportunity has arisen to join our holistic, multi-disciplinary Interstitial Lung Disease team. We are looking for a highly motivated, innovative and patient-centred individual to develop the support we offer to people with life-limiting respiratory illness.

If you are flexible and experienced, committed to offering high quality patient care and have excellent communication skills, then we would be delighted to meet you.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

An opportunity has arisen to join the Interstitial Lung Disease (ILD) service nursing and allied healthcare professional team within the Department of Respiratory Medicine at the Royal Devon and Exeter Hospital. The Exeter ILD Service provides a specialist, regional service covering the South West Peninsula (Devon, Cornwall and parts of Somerset and Dorset).

This Nursing/AHP Senior Support Worker Role for the ILD Service is an innovative development within the ILD Team. Your key role will be providing support and education for patients with interstitial lung disease (ILD) and their families/ carers under the supervision of a registered healthcare professional. The post will enable you to work within the existing ILD service, supporting patients on the telephone, in outpatient clinics, in group settings and in the community.

You will ensure patients and carers understand the diagnosis pathway and help with the planning and delivery of patient care, ensuring timely investigations, diagnosis and treatment. The ILD service seeks to offer support with symptom management, which helps patients to maintain their quality of life, as well as help with managing side effects from medication, ensuring they are safe through blood monitoring and regular contact. We also ensure patients and their families are linked to appropriate support services and groups.

You will need to have a car and be able to drive, as you will be involved in supporting the work of our dietitian, occupational therapist and physiotherapist on home visits. Once you have gained appropriate knowledge and experience, there will be the opportunity to assist with face-to-face or telephone clinics and support ambulatory oxygen clinics and pulmonary rehabilitation assessments. Competencies will assist you to progress and develop personally and professionally within this Band 3 Senior Support Worker role.

The ideal candidate will be enthusiastic to learn about ILD with some knowledge of respiratory conditions and how they impact the lives of patients and their families/ carers. You will need to demonstrate this in your job application and make it clear how you meet the requirements of the person specification.

The Exeter South West Peninsula ILD service at the RDE are a dynamic team who are keen to provide opportunities for staff development. You will be supported by the existing team which includes ILD consultants, ILD Nurses, ILD administrators and pharmacists as well as a physiotherapist, dietitian and occupational therapist. Key within this team is your opportunity to contribute to advancement and quality improvement of the ILD service.

Working Pattern: 37.5 hours per week. 8:30 to 16:30 Monday to Friday.

Interview Date: 27 May 2025

For further information please contact: Jessica Mandizha (ILD Clinical Nurse Specialist) or Rebecca Davies (ILD Physiotherapist) on 01392 403701

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available - if the role is something you are interested in, we would love to hear from you.