Nursing/Allied Health Professional Senior Support Worker

Rdehospital; Exeter; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a dynamic team as a Senior Support Worker for the Interstitial Lung Disease service. This role involves supporting patients with respiratory illnesses through education and care coordination. You will work closely with healthcare professionals and contribute to improving patient quality of life. The position offers opportunities for personal and professional development within a supportive environment.

Benefits

27 days paid annual leave

Extensive staff discounts

Blue Light Card

NHS Pension scheme

Cycle to work scheme

Qualifications

• Enthusiastic to learn about ILD and respiratory conditions.
• Experience in providing patient care.

Responsibilities

• Provide support and education for patients with ILD.
• Assist with planning and delivery of patient care.

Skills

Communication

Job description

Vacancies Nursing/Allied Health Professional Senior Support Worker

Role Summary

An exciting opportunity has arisen to join our holistic, multi-disciplinary Interstitial Lung Disease team. We are looking for a highly motivated, innovative, and patient-centred individual to develop the support we offer to people with life-limiting respiratory illness.

If you are flexible, experienced, committed to offering high-quality patient care, and have excellent communication skills, we would be delighted to meet you.

About the Role

For more information on the Job Description and Responsibilities, please click the link below.

More detail about the role

An opportunity has arisen to join the Interstitial Lung Disease (ILD) service nursing and allied healthcare professional team within the Department of Respiratory Medicine at the Royal Devon and Exeter Hospital. The Exeter ILD Service provides a specialist, regional service covering the South West Peninsula (Devon, Cornwall, and parts of Somerset and Dorset).

This Nursing/AHP Senior Support Worker Role for the ILD Service is an innovative development within the ILD Team. Your key role will be providing support and education for patients with interstitial lung disease (ILD) and their families/carers under the supervision of a registered healthcare professional. The post will enable you to work within the existing ILD service, supporting patients on the telephone, in outpatient clinics, in group settings, and in the community.

You will ensure patients and carers understand the diagnosis pathway and help with the planning and delivery of patient care, ensuring timely investigations, diagnosis, and treatment. The ILD service seeks to offer support with symptom management, which helps patients maintain their quality of life, as well as assist with managing side effects from medication, ensuring safety through blood monitoring and regular contact. We also ensure patients and their families are linked to appropriate support services and groups.

You will need to have a car and be able to drive, as you will be involved in supporting the work of our dietitian, occupational therapist, and physiotherapist on home visits. Once you have gained appropriate knowledge and experience, there will be opportunities to assist with face-to-face or telephone clinics, support ambulatory oxygen clinics, and pulmonary rehabilitation assessments. Competencies will assist you to progress and develop personally and professionally within this Band 3 Senior Support Worker role.

The ideal candidate will be enthusiastic to learn about ILD with some knowledge of respiratory conditions and how they impact the lives of patients and their families/carers. You will need to demonstrate this in your job application and clearly show how you meet the requirements of the person specification.

The Exeter South West Peninsula ILD service at the RDE is a dynamic team keen to provide opportunities for staff development. You will be supported by the existing team, including ILD consultants, ILD nurses, ILD administrators, pharmacists, physiotherapists, dietitians, and occupational therapists. Your opportunity to contribute to the advancement and quality improvement of the ILD service is key.

Working Pattern: 37.5 hours per week, 8:30 to 16:30, Monday to Friday.

Interview Date: 27 May 2025

For further information, please contact: Jessica Mandizha (ILD Clinical Nurse Specialist) or Rebecca Davies (ILD Physiotherapist) on 01392 403701

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognize the advantages of a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status, including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications are received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, combining the expertise of the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern, and Mid Devon, we have over 15,000 staff, making us the largest employer in Devon. Our services cover more than 2,000 square miles and serve more than 615,000 people, with some specialist services extending to Cornwall and the Isles of Scilly.

We provide a wide range of emergency, specialist, and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Our services include community inpatient hospitals, outpatient clinics, and home care, along with primary care, specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies, and strong university links enable us to be at the forefront of research and innovation, providing world-class care.

Our values are central to our work; click here to learn more.

It has never been a more exciting time to join the Royal Devon, as you will help shape our services during our ongoing integration.

Looking after you is important to us.

We support a healthy work-life balance through flexible working and family-friendly policies.

Starting NHS staff receive 27 days of paid annual leave (plus bank holidays), increasing to 33 days plus bank holidays.

Our occupational health services include counselling, wellbeing activities, and groups.

We aim to develop and support you and your team, including funding for qualifications, study days, CPD, or placements to hone your skills.

Salary is not the only benefit:

• Extensive staff discounts on shopping, fitness, and leisure.
• Options for technology and home appliance purchases via major retailers.
• Blue Light Card and other discount services.
• Salary sacrifice schemes, including a nursery at Exeter.
• Car lease schemes.
• The NHS Pension scheme.
• Cycle to work scheme.

If interested, we would love to hear from you.

Nursing/Allied Health Professional Senior Support Worker

• Salary: Band 3: £24,625 - £25,674 per annum pro rata
• Frequency: Annual
• Vacancy Reference: 185-63986-10553
• Contract Type: Permanent
• Closing Date: 22 May 2025
• Job Category: Nursing
• Staff Group: Additional Clinical Services