NPPV3 Service Desk Engineer - Secure Desktop Support

LA International

South Yorkshire

On-site

GBP 25,000 - 32,000

Full time

14 days+

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Job summary

LA International is seeking an experienced Service Desk Engineer to support a desktop infrastructure for a client in Sheffield. Start ASAP with an initial 3-month duration, handling incidents through a ticketing system and ensuring timely resolution.

Applicants must hold NPPV3 clearance and be able to work on-site in Sheffield, delivering reliable IT support under security requirements.

Qualifications

  • Experience as Service Desk Engineer supporting desktop infrastructure.
  • Experience resolving incidents using a ticketing system.
  • NPPV3 clearance required.

Responsibilities

  • Provide service desk support for desktop infrastructure and resolve incidents.
  • Log, track and manage incidents via the ticketing system.
  • Ensure timely resolution and communication with users.

Skills

Service Desk experience
Desktop infrastructure
Incident management
Customer service

Tools

Ticketing system
Remote support tools

Job description

LA International is seeking an experienced Service Desk Engineer to support a desktop infrastructure for a client in Sheffield. Start ASAP with an initial 3-month duration, handling incidents through a ticketing system and ensuring timely resolution.

Applicants must hold NPPV3 clearance and be able to work on-site in Sheffield, delivering reliable IT support under security requirements.

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