Norwegian-Speaking Global Operations Coordinator

International SOS; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Birthday leave

Private health care

Dental cover

Pension scheme

Life insurance

Volunteer day

Employee Assistance Program

Job summary

International SOS is seeking a Norwegian-speaking Operations Coordinator in Croydon to support members with healthcare and security queries, coordinating care and logistics with a team of medical and operations professionals.

You will liaise with doctors, nurses and logistics to ensure high-quality care while upholding data privacy and professionalism. The role runs Monday–Friday, 8am–6pm, with a structured career development path and comprehensive benefits.

Qualifications

• Strong critical thinking and organizational skills to handle diverse crises
• Empathetic approach with people skills for supporting members
• Fluency in Norwegian (or other Scandinavian language) and excellent English
• Experience in customer service in a contact centre or similar environment is beneficial
• Educated to A’ Level or Degree level with interest in healthcare, world politics or international security preferred

Responsibilities

• Support and assist members with healthcare and security queries
• Book appointments, authorize treatments or handle policy claims
• Assess situations, coordinate care and communicate logistics globally
• Collaborate with doctors, nurses, security and operations teams in a fast-paced setting

Skills

Critical thinking

Organizational skills

Empathy

Norwegian language

English proficiency

MS Office

Customer service

Education

A' Level or Degree

Tools

Microsoft Office

Job description

International SOS is seeking a Norwegian-speaking Operations Coordinator in Croydon to support members with healthcare and security queries, coordinating care and logistics with a team of medical and operations professionals.

You will liaise with doctors, nurses and logistics to ensure high-quality care while upholding data privacy and professionalism. The role runs Monday–Friday, 8am–6pm, with a structured career development path and comprehensive benefits.