Norwegian-Speaking Client Success Partner

Gartner; Egham; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Team culture

Growth opportunities

Job summary

Gartner is seeking a Client Success Associate in the United Kingdom who will onboard clients, demonstrate the value of Gartner services, and drive ongoing engagement across client teams. You will build trusted relationships with executives and professionals, surface priorities, and guide customers to achieve measurable business outcomes.

The role emphasizes collaboration with internal partners, proactive account reviews, and a focus on customer satisfaction, retention, and growth within Gartner

Qualifications

• Must be fluent in Norwegian and English at business level
• +2 years relevant professional and/or internship experience
• Proven track record of success fueled by a passion for delighting clients
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills
• Bachelor’s degree preferred

Responsibilities

• Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers
• Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
• Conduct regular reviews of client book of business looking into performance and key client engagement metrics

Skills

Client relationship management

Multilingual: Norwegian & English

Communication skills

Collaboration

Critical thinking

Influencing skills

Education

Bachelor's degree preferred

Job description

Gartner is seeking a Client Success Associate in the United Kingdom who will onboard clients, demonstrate the value of Gartner services, and drive ongoing engagement across client teams. You will build trusted relationships with executives and professionals, surface priorities, and guide customers to achieve measurable business outcomes.

The role emphasizes collaboration with internal partners, proactive account reviews, and a focus on customer satisfaction, retention, and growth within Gartner