North East IT Field Engineer | Hybrid, Company Car

Lloyd Motor Group; Newcastle upon Tyne; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company car

33 days leave

Cycle to work scheme

Free flu jabs

Training

Job summary

Lloyd Motor Group is seeking an IT Support Field Engineer to strengthen our North East IT presence across multiple dealerships. The role combines on-site and remote support, site visits, and project work to maintain dealership IT systems.

With 3+ years in field engineering, you’ll handle infrastructure, servers, networks, and end-user hardware. We offer a hybrid schedule, company car, and comprehensive benefits to support your development.

Qualifications

• ,At least 3 years of experience as a field engineer.
• Preferred experience in franchise and motor trade IT infrastructure.
• Ability to thrive in a multi-site environment with hybrid work requirements.

Responsibilities

• Provide on-site and remote IT support for escalated or infrastructure-related issues.
• Conduct site visits to maintain and support dealership IT systems and networks.
• Install, configure, and troubleshoot servers, network devices, end-user hardware, and dealership systems.
• Support IT projects including hardware upgrades, system rollouts, and new site setups.
• Monitor infrastructure health, perform backups, and proactively resolve technical issues.
• Liaise with third-party vendors and support cybersecurity incident response.
• Assist with user support tasks such as account setup, password resets, and service desk ticket management.

Skills

Customer service

Problem solving

Communication

Teamwork

Time management

Tools

Windows Server

Networking equipment

Active Directory

VPN

Job description

Lloyd Motor Group is seeking an IT Support Field Engineer to strengthen our North East IT presence across multiple dealerships. The role combines on-site and remote support, site visits, and project work to maintain dealership IT systems.

With 3+ years in field engineering, you’ll handle infrastructure, servers, networks, and end-user hardware. We offer a hybrid schedule, company car, and comprehensive benefits to support your development.