IT Field Engineer – Hybrid, Car Included, Multi‑Site

Lloyd Motor Group; Carlisle; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company car

33 days annual leave

Cycle to work scheme

Free flu jabs

Internal and manufacturer training

Job summary

Lloyd Motor Group is seeking an IT Support Field Engineer to join our multi-site IT team in the North East region. The role focuses on maintaining and improving dealership IT infrastructure and systems, with a balance of day-to-day support and project work across multiple sites.

With at least 3 years as a field engineer and experience in franchise/motor trade IT, you will provide on-site and remote support, install and configure servers and network devices, and support site rollouts.

Qualifications

• At least 3 years of experience as a field engineer, with preferred experience in franchise and motor trade IT infrastructure.
• Provide on-site and remote IT support for escalated or infrastructure-related issues.
• Conduct site visits to maintain and support dealership IT systems and networks.
• Install, configure, and troubleshoot servers, network devices, end-user hardware, and dealership systems.
• Support IT projects including hardware upgrades, system rollouts, and new site setups.
• Monitor infrastructure health, perform backups, and proactively resolve technical issues.
• Liaise with third-party vendors and support cybersecurity incident response.
• Assist with user support tasks such as account setup, password resets, and service desk ticket management.

Responsibilities

• Maintain and improve IT infrastructure across multiple sites.
• Provide on-site and remote support for escalated issues.
• Participate in hardware upgrades and system rollouts.
• Monitor systems health and perform backups.
• Coordinate with vendors on escalations and cybersecurity response.

Skills

IT support

Field engineer

Network troubleshooting

Vendor liaison

Cybersecurity incident response

Job description

Lloyd Motor Group is seeking an IT Support Field Engineer to join our multi-site IT team in the North East region. The role focuses on maintaining and improving dealership IT infrastructure and systems, with a balance of day-to-day support and project work across multiple sites.

With at least 3 years as a field engineer and experience in franchise/motor trade IT, you will provide on-site and remote support, install and configure servers and network devices, and support site rollouts.