UK Field IT Engineer - Retail Network & On-site Support

Renault Group; London Borough of Hillingdon; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

33 days leave

Pension

Staff discounts

Loan car scheme

Share incentive scheme

Financial seminars

Training program

Cycle to Work

Gym membership

Maternity/Paternity policies

Eye test vouchers

Job summary

Renault Retail Group is seeking a proactive IT Support Engineer (Field Based) to support more than 17 retail locations across the UK. The role combines field engineering with remote helpdesk support, primarily covering London and Home Counties with occasional travel to Bristol, Birmingham, Cardiff, and Swansea.

You’ll typically work 45 hours per week, with a base salary of £35,700 per annum plus up to 15% annual bonus and eligibility for the ECOS/ECOP vehicle scheme.

Qualifications

• Experience in IT support across multi-site environments, preferably retail/dealership networks.
• Strong knowledge of Microsoft 365 and Windows environments.
• Experience imaging, deploying hardware and supporting IT infrastructure.

Responsibilities

• Provide on-site IT support across multiple dealerships, resolving hardware and software issues.
• Install and support desktops, laptops, phones, printers and POS devices.
• Deliver field engineering and helpdesk support across multiple sites and functions.

Skills

Microsoft 365

Windows

End-user devices

Networking concepts

Vendor coordination

Job description

Renault Retail Group is seeking a proactive IT Support Engineer (Field Based) to support more than 17 retail locations across the UK. The role combines field engineering with remote helpdesk support, primarily covering London and Home Counties with occasional travel to Bristol, Birmingham, Cardiff, and Swansea.

You’ll typically work 45 hours per week, with a base salary of £35,700 per annum plus up to 15% annual bonus and eligibility for the ECOS/ECOP vehicle scheme.