NIHL-Driven EL/PL Claims Specialist | Hybrid Role

Pro Global; Glasgow; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Pro Insurance is seeking a Claims Handler to join our Legacy Claims Team. The role involves processing EL/PL disease claims, with hybrid working and weekly travel to ELPL hubs in Glasgow, Liverpool or Horsham as required.

You will manage diaries, liaise with solicitors and brokers, and provide technical guidance while maintaining records for audits and regulatory purposes. NIHL experience is essential and full training will be provided for other EL/PL claims.

Qualifications

• Experience in NIHL is essential.
• Technical background in EL/PL claims is preferable but training will be provided.
• Experience in other claims is advantageous.
• Strong communication and stakeholder management skills.
• Able to work toward SLAs with accuracy.

Responsibilities

• Handle a caseload of EL/PL disease claims.
• Manage all diaries and post within SLAs.
• Liaise with solicitors and brokers.
• Develop effective relationships internally and externally.
• Maintain accurate records for auditing and regulatory purposes.
• Identify potential fraud and provide technical guidance to clients.
• Oversee PLF for litigated claims to ensure appropriate case strategy.
• Contribute to projects within the sub-vertical and strengthen client relationships.

Skills

NIHL

EL/PL claims knowledge

Communication

Stakeholder management

Adaptability

Relationship building

SLAs

Job description

Pro Insurance is seeking a Claims Handler to join our Legacy Claims Team. The role involves processing EL/PL disease claims, with hybrid working and weekly travel to ELPL hubs in Glasgow, Liverpool or Horsham as required.

You will manage diaries, liaise with solicitors and brokers, and provide technical guidance while maintaining records for audits and regulatory purposes. NIHL experience is essential and full training will be provided for other EL/PL claims.