Hybrid Graduate Claims Technician (EL/PL)

Pro Global; Glasgow; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Pro Insurance is seeking a Graduate or Trainee Claims Technician to join the Legacy Claims Team. The role involves handling EL/PL disease and illness claims under supervision, with hybrid working and travel to the Glasgow or Liverpool offices on a weekly basis.

Training will be provided to develop expertise in claims handling and regulatory compliance. You will liaise with solicitors and brokers, manage diaries, maintain accurate records, identify potential fraud, and provide technical guidance

Qualifications

• Technical background relating to EL/PL claims preferred but training provided.
• Experience in other claims is advantageous.
• Strong policy interpretation and regulatory awareness.
• Ability to meet strict deadlines and manage competing commitments.

Responsibilities

• Handle EL/PL disease and illness claims under supervision.
• Liaise with solicitors and brokers.
• Manage diaries and post within SLAs.
• Maintain accurate records for auditing and regulatory purposes.
• Identify potential fraud and mitigate risk.
• Provide technical guidance to external clients and stakeholders.
• Support team objectives and client relationship building.

Skills

EL/PL claims knowledge

Stakeholder management

Communication skills

Deadline driven

Fraud awareness

Job description

Pro Insurance is seeking a Graduate or Trainee Claims Technician to join the Legacy Claims Team. The role involves handling EL/PL disease and illness claims under supervision, with hybrid working and travel to the Glasgow or Liverpool offices on a weekly basis.

Training will be provided to develop expertise in claims handling and regulatory compliance. You will liaise with solicitors and brokers, manage diaries, maintain accurate records, identify potential fraud, and provide technical guidance