Nightshift Multi-Skilled Reception & F&B Specialist

AccorHotel; Glasgow; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel rates worldwide

Accor Academy training

Wellbeing support

Opportunities across 5000 hotels

Diversity & Inclusion initiatives

Job summary

Ibis Glasgow is seeking a Multi Skilled Team Member for the nightshift to join our Front Office and Food & Beverage teams. This full-time role covers the night period and involves delivering outstanding guest service in a dynamic hotel environment.

You will support check-in/out, assist with breakfast service, and collaborate across departments to ensure seamless guest experiences. English fluency is essential, and training will be provided to cover all front-of-house functions.

Qualifications

• Must be fluent in English.

Responsibilities

• Thrive in a fast-paced environment and multitask across Front Office, Food & Beverage and Reservations.
• Be flexible and proactive, supporting guests from check-in to check-out and beyond.
• Provide support across Breakfast, Bar and Night operations as required.
• Assist Reservations and Back Office teams when needed.
• Deliver exceptional guest experiences and maintain high service standards.
• Grow your hospitality skills and contribute to a positive team culture.

Skills

Warm customer service

Multitasking

Cross-department support

Cleanliness standards

Team collaboration

Problem solving

Job description

Ibis Glasgow is seeking a Multi Skilled Team Member for the nightshift to join our Front Office and Food & Beverage teams. This full-time role covers the night period and involves delivering outstanding guest service in a dynamic hotel environment.

You will support check-in/out, assist with breakfast service, and collaborate across departments to ensure seamless guest experiences. English fluency is essential, and training will be provided to cover all front-of-house functions.