Multiskilled Front Office & F&B Host

AccorHotel; Glasgow; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel rates

Accor Academy

Wellbeing support

Global opportunities

Job summary

Ibis Glasgow is seeking a proactive Multi-Skilled Team Member to join our Front Office and Food & Beverage teams. You’ll welcome guests, handle check-ins and check-outs, and support breakfast, lunch, and dinner services while assisting with reservations and back-office tasks.

Fluency in English and a friendly, professional approach are essential. The role offers full-time hours, flexible shifts (Early, Mid, Late), and opportunities to grow within the Accor family across 5000 hotels worldwide.

Qualifications

• Fluent in English with strong verbal and written communication skills.
• Previous experience in hotels is preferred.
• Excellent customer service skills with a friendly and professional approach.
• Flexible and adaptable across different hotel departments.
• Strong multitasking skills and the ability to remain organised in a fast-paced environment.
• Willingness to learn, develop new skills and complete relevant training.
• Ability to work effectively as part of a team.
• Flexible availability to work Front Office and Food & Beverage shifts.

Responsibilities

• Welcoming guests and managing check-ins and check-outs.
• Serving breakfast, lunch and dinner, and supporting bar operations.
• Assisting with reservations and back-office tasks.
• Delivering excellent customer service in a fast-paced hotel environment.

Skills

English fluency

Customer service

Multitasking

Teamwork

Willingness to learn

Flexibility

Hotel experience (advantage)

Education

Experience in hotels

Job description

Ibis Glasgow is seeking a proactive Multi-Skilled Team Member to join our Front Office and Food & Beverage teams. You’ll welcome guests, handle check-ins and check-outs, and support breakfast, lunch, and dinner services while assisting with reservations and back-office tasks.

Fluency in English and a friendly, professional approach are essential. The role offers full-time hours, flexible shifts (Early, Mid, Late), and opportunities to grow within the Accor family across 5000 hotels worldwide.