Nights Supervisor: Lead Night Audit & Guest Experience

Atlas Hotels Ltd.; Milton Keynes; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hotel rooms discount

Global employee discount

Loyalty bonus

Holiday allowance

Friends & Family discount

Monthly rewards

Health plan

Perkbox access

Wellbeing support

Pension plan

Employee referral bonus

Employee recognition

Free/discounted meals

Job summary

Atlas Hotels is hiring a Nights Supervisor in Milton Keynes. You will lead a hospitality team, ensure smooth night operations, and deliver a warm Atlas welcome to guests.

You may be asked to check guests in/out, assist at the bar or kitchen, and conduct night audits while keeping guests safe through the night. Prior leadership in customer service is valued, with on-site duties across our hotels.

Qualifications

• Experience leading a team in a customer service environment (not necessarily hotels).
• hospitality setting welcomed but not required.

Responsibilities

• Greet guests warmly and support new employees.
• Ensure team members are where they need to be and coach them as needed.
• Act as point of contact in absence of Nights Team Leader, remaining calm under pressure.

Skills

Team leadership

Customer service

Job description

Atlas Hotels is hiring a Nights Supervisor in Milton Keynes. You will lead a hospitality team, ensure smooth night operations, and deliver a warm Atlas welcome to guests.

You may be asked to check guests in/out, assist at the bar or kitchen, and conduct night audits while keeping guests safe through the night. Prior leadership in customer service is valued, with on-site duties across our hotels.