Nights Supervisor: Hospitality Leadership & Night Audits

Atlas Hotels Ltd.; Exeter; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hotel room discount

Global hotel discount

Service bonus after 2 years

Holiday allowance

Friends & Family discount

Monthly rewards

Health plan

Perkbox access

Wellness services

Pension plan

Employee referrals

Recognition program

4-week rota

Food on shift

Job summary

Atlas Hotels Ltd. is seeking a Nights Supervisor to lead a guest-focused team during night shifts across our portfolio.

You’ll guide team members, ensure smooth operations, and deliver a warm welcome to guests, with opportunities to check in guests, serve at the bar, and prepare breakfast in the kitchen as needed. Experience in customer service leadership, flexibility for night work, and a proactive, calm approach under pressure are key.

Qualifications

• Experience leading a team in customer service.
• Willingness to work night shifts in a hospitality setting.
• Hospitality or hotel experience is preferred.

Responsibilities

• Provide a warm Atlas welcome to guests and new employees.
• Ensure team members are in the right place at the right time and coach them.
• Act as the Nights Team Leader in absence of the Team Leader and support staff.
• Handle night check-ins/outs, bar service, kitchen prep for breakfast, and meeting room setup.
• Conduct night audits and corridor checks to keep guests safe through the night.

Skills

Team leadership

Customer service

Job description

Atlas Hotels Ltd. is seeking a Nights Supervisor to lead a guest-focused team during night shifts across our portfolio.

You’ll guide team members, ensure smooth operations, and deliver a warm welcome to guests, with opportunities to check in guests, serve at the bar, and prepare breakfast in the kitchen as needed. Experience in customer service leadership, flexibility for night work, and a proactive, calm approach under pressure are key.