Nights Front Desk Clerk

Deutsche Post; Leicester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Pension with employer 8%

GP consultations

Discounts

Loans & mortgage advice

Job summary

DHL Supply Chain in Leicester is seeking a Nights Front Desk Clerk to support our transport operation and ensure a smooth night shift. You will check drivers in and out, handle transport admin and maintain accurate records across systems.

The role requires experience in logistics or similar, comfort with night work, and proficient use of MS Office (Excel, Outlook, Word). You will communicate with drivers and colleagues to keep operations running reliably through the night.

Qualifications

• Experience in transport, logistics or similar operational environment.
• Comfortable working night shifts.
• Excellent customer service and communication.
• Proficient in MS Office: Excel, Outlook and Word.
• Strong organisational skills and attention to detail.

Responsibilities

• Check drivers in and out and assist with queries.
• Complete transport administration and update systems.
• Produce reports and manage emails.
• Maintain accurate records across platforms.
• Communicate with drivers, colleagues and stakeholders during the night shift.
• Support the smooth running of the transport operation.

Skills

Customer service

Organisational skills

Calm under pressure

Attention to detail

Time management

Tools

Excel

Outlook

Word

Job description

Grade: RCS P grade

Contract Type: Permanent (Full-Time)

Shift patterns: Sunday to Friday (Nights - 22:00pm to 06:00am)

Location: Leicester, LE19 1WY

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're looking for a Nights Front Desk Clerk to join our Leicester team, playing a key role in supporting our transport operation and ensuring a smooth-running shift throughout the night.

A TYPICAL DAY MAY INVOLVE

• Checking drivers in and out and supporting with queries.
• Completing transport administration and updating operational systems.
• Producing reports, managing emails and maintaining accurate records.
• Communicating with drivers, colleagues and stakeholders throughout the night shift.
• Supporting the smooth running of the transport operation.

THIS ROLE WOULD SUIT PEOPLE WHO

• Have experience within transport, logistics or a similar operational environment.
• Are comfortable working night shifts.
• Enjoys interacting with drivers and providing great customer service.
• Are confident using Microsoft Office, particularly Excel, Outlook and Word.
• Have strong organisational skills and attention to detail.
• Can work independently and stay calm in a fast-paced environment.

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 5 October 2026 . Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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