First Line Manager

DHL Supply Chain; Daventry; Presencial; Confidential; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free on-site parking

33 days annual leave

Discretionary bonus

Pension scheme with employer/employee

GP consultations

Retail discounts

Loans and mortgage advice

Descripción de la vacante

DHL Supply Chain in Daventry (NN11) is seeking a motivated First Line Manager to lead operational teams on the Tyre Contract. You will supervise day-to-day performance, drive KPIs, and maintain safety and quality standards in a fast-paced logistics environment.

The role requires strong people leadership, excellent communication, and hands-on involvement with shift patterns (Sunday-Thursday, night shift). You’ll develop staff, conduct appraisals, and ensure training records are up to date.

Formación

• Previous people management experience (First Line Manager/Shift Manager/Team Leader) is essential.
• Experience within the Tyre industry would be desirable.
• Holds a valid MHE License (Forklift - Counterbalance/Reach) would be advantageous.
• Excellent communication skills - Verbal and written.
• Strong proficiency in Microsoft Excel.
• Excellent interpersonal, leadership, motivation and planning skills.
• Good analytical and numerical skills.
• IT literate - WMS and Microsoft packages.

Responsabilidades

• Supervise day-to-day performance, including achievement of agreed customer KPIs and other internal KPIs (eg. safety, operational, employee related etc)
• Ensuring staff are trained to the correct standard to perform duties as per Standard Operating Procedures (SOP`s) whilst maintaining records so that training needs are observed and actioned
• Deliver team member performance reviews (1-2-1's), development and/or succession planning, providing coaching as appropriate
• Support and contribute towards briefing activities such as performance management appraisals, comms zone briefs, PD boards, disciplinaries and grievances, investigations, informal / formal conversations
• Ensure compliance with company policies, quality standards, and safety procedures
• Handle operational issues, escalations, and incident resolution
• To support and get involved with day to day operations needs, such as manual handling of tyres

Conocimientos

People management

Tyre industry

MHE license

Excel

WMS

IT literate

Analytical skills

Numerical skills

Communication skills

Herramientas

Microsoft Excel

WMS

Descripción del empleo

Position: First Line Manager
Location: Daventry (NN11)
Grade: RCS. N
Shift patterns: Sunday-Thursday. Night shift (21:00-06:00)
Contract Type: Permanent (Full-Time)

Ready to lead from the front? We're looking for a motivated First Line Manager to join our DHL Tyre Contract in Daventry. You'll inspire and develop operational teams, drive performance, and ensure safe, efficient delivery in a fast-paced logistics environment. If you're a strong people leader with a passion for operational excellence, this is your opportunity to make an impact.

WHAT YOU'LL DO

• Supervise day-to-day performance, including achievement of agreed customer KPIs and other internal KPIs (eg. safety, operational, employee related etc)


• Ensuring staff are trained to the correct standard to perform duties as per Standard Operating Procedures (SOP`s) whilst maintaining records so that training needs are observed and actioned


• Deliver team member performance reviews (1-2-1's), development and/or succession planning, providing coaching as appropriate


• Support and contribute towards briefing activities such as performance management appraisals, comms zone briefs, PD boards, disciplinaries and grievances, investigations, informal / formal conversations


• Ensure compliance with company policies, quality standards, and safety procedures


• Handle operational issues, escalations, and incident resolution


• To support and get involved with day to day operations needs, such as manual handling of tyres

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous people management experience (First Line Manager/Shift Manager/Team Leader) is essential


• Experience within the Tyre industry would be desirable


• Holds a valid MHE License (Forklift - Counterbalance/Reach) would be advantageous


• Excellent communication skills - Verbal and written


• Strong proficiency in Microsoft Excel


• Excellent interpersonal, leadership, motivation and planning skills


• Good analytical and numerical skills


• IT literate - WMS and Microsoft packages

WHY JOIN US?

• Free on-site parking


• 33 days annual leave with the option to buy additional days


• Discretionary bonus based on performance


• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution


• Free confidential 24/7 GP consultations


• Hundreds of retail and lifestyle discounts


• Affordable loans, savings schemes and free mortgage advice


• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing the 19th October, 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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