Night Transport First Line Manager

DHL Supply Chain; Coleford; On-site; Confidential; Full time

Benefits offered by this job

Pension 8%/4%

GP consultations

Discounts

Loans & savings

Job summary

DHL Supply Chain in Coleford is seeking a Transport First Line Manager to lead our daily transport operations. You will manage plans, driver performance, and compliance, coordinating with drivers and subcontractors.

The role requires supervisory transport experience, office operations know-how, and strong leadership to drive a high-performance team. Competitive benefits and a clear career path accompany this permanent full-time post.

Qualifications

• Experience in transport operations management.
• Strong conflict management and disciplinary skills.
• Ability to coach and mentor team members.
• Proven ability to manage driver performance and schedules.

Responsibilities

• Review and amend daily transport plans as needed.
• Manage day-to-day transport operations and resolve issues with drivers and warehouse.
• Oversee driver induction, training, and qualifications up to date.
• Deputise for Transport Manager on daily plan/review calls when required.
• Conduct quarterly 1-2-1s with direct reports per OMS guidelines.
• Ensure compliance with DHL Asset Management Centre of Excellence standards.

Skills

Supervisory level

Transport office experience

Conflict management

Coaching & mentorship

Tools

TMS system

Job description

Pay Rate: £34,000
Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: 4On 4Off - 6pm - 6am
Location: Coleford, GL16 8JB

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Transport First Line Manager to take the helm of our daily transport operations! In this pivotal role, you will lead our dynamic team to achieve excellence and drive success throughout our transport network. Join us and be a key player in shaping the future of logistics!

WHAT YOU'LL DO

• Review and amend where appropriate daily plans
• Daily operations issue management and resolution for transport and with local warehouse
• Management of short term driver absence and relocation of work
• Responsible for full and effective daily brief/debrief for DHL, agency and sub-contractor drivers
• Responsible for driver and fleet legal compliance during shift in accordance with DHL Asset Management Centre of Excellence standards
• Ensuring all drivers are appropriately trained and familarised with both operations and equipment
  (only where there is no regional site compliance teams)
• Ensuring and sampling pre-shift checks (yard checks) and the defect process
• Ensuring fleet management (OPS) processes are adhered to
• Accident and breakdown management via DHL standard operating procedures
• Ownership and accountability for driver induction, training and qualification are up to date for drivers reports
  (only where there is no regional site compliance teams)
• From time to time you may be requested to deputise for the Transport Manager on daily plan/do/review calls
• To schedule, prepare and conduct quarterly 1-2-1's with all direct reports in line with OMS guidelines
• Interrogation, allocation and assignment of work via TMS, ensuring system compliance
• Manage Driver performance to identify any major discrepanies in accordance with the Daily Transport Plan
• Manage operational costs and identification of cost performance trends - i.e. fuel performance/accidents etc
• Manage disciplinary and grievance in accordance with Company Policy and Procedures

WHAT YOU'LL BRING

• Logistic Industry and supervisory level
• Transport Office experience
• Transport legal compliance experience
• Conflict Management /Performance Appraisal/Disciplinary & Grievance Training - (Essential)
• Can lead from the front, winning hearts and minds and providing coaching and mentorship
• Have excellent organisational and problem-solving skills
• Aren't afraid to roll their sleeves up and get stuck in when needed

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 31st August 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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