Nights Front Desk Clerk

DHL Supply Chain; East Midlands; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Leicester is hiring a Nights Front Desk Clerk to support our transport operation during the night shift. You will check drivers in and out, handle transport administration, and produce reports to maintain accurate records.

The role requires experience in transport or logistics, comfort with night shifts, and strong customer service skills when interacting with drivers and colleagues. Proficiency in MS Office (Excel, Outlook, Word) is expected.

Qualifications

• Experience within transport, logistics or a similar operational environment.
• Comfortable working night shifts.
• Enjoys interacting with drivers and providing great customer service.
• Confident using Microsoft Office, particularly Excel, Outlook and Word.
• Strong organisational skills and attention to detail.
• Can work independently and stay calm in a fast-paced environment.

Responsibilities

• Checking drivers in and out and supporting with queries.
• Completing transport administration and updating operational systems.
• Producing reports, managing emails and maintaining accurate records.
• Communicating with drivers, colleagues and stakeholders throughout the night shift.
• Supporting the smooth running of the transport operation.

Skills

Transport experience

Night shift experience

Customer service

MS Office (Excel Outlook Word)

Tools

Microsoft Office

Job description

Grade: RCS P grade
Contract Type: Permanent (Full-Time)
Shift patterns: Sunday to Friday (Nights - 22:00pm to 06:00am)
Location: Leicester, LE19 1WY

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're looking for a Nights Front Desk Clerk to join our Leicester team, playing a key role in supporting our transport operation and ensuring a smooth-running shift throughout the night.

A TYPICAL DAY MAY INVOLVE

• Checking drivers in and out and supporting with queries.
• Completing transport administration and updating operational systems.
• Producing reports, managing emails and maintaining accurate records.
• Communicating with drivers, colleagues and stakeholders throughout the night shift.
• Supporting the smooth running of the transport operation.

THIS ROLE WOULD SUIT PEOPLE WHO

• Have experience within transport, logistics or a similar operational environment.
• Are comfortable working night shifts.
• Enjoys interacting with drivers and providing great customer service.
• Are confident using Microsoft Office, particularly Excel, Outlook and Word.
• Have strong organisational skills and attention to detail.
• Can work independently and stay calm in a fast-paced environment.

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 5 October 2026 . Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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