Night Time Safety Concierge (6 month Contract)

Ypp; Leeds; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Birthday leave

Leave for house moves

Work anniversary vouchers

Length of service bonuses

Job summary

YPP in Leeds is seeking a proactive Night Time Safety Concierge on a 6 month contract. The role involves ensuring a safe, secure environment for residents during the evening hours, monitoring CCTV, triaging out-of-hours calls, and performing building checks.

Strong communication, vigilance, and organisation are essential.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and organisational abilities.
• Ability to respond calmly in emergencies.

Responsibilities

• Greet residents and visitors in a friendly, professional manner.
• Oversee building safety and CCTV monitoring.
• Triage out-of-hours calls and escalate issues as needed.
• Conduct regular walkarounds and check sheets.
• Respond to fire alarms and assist with evacuations.
• Assist residents with non-emergency queries and requests.
• Support safety compliance and report hazards promptly.
• Maintain cleanliness of common areas and ensure supplies.
• Handle resident parcels securely and distribute promptly.

Job description

Night Time Safety Concierge (6 month Contract)

Full-time Contract Associate

Posted 13 Oct 2026

Description

YPP is an incredibly vibrant and rapidly expanding business located in the lively city of Leeds. With an ever-growing property portfolio that stretches across England, we have successfully provided thousands of students and professionals with their luxury accommodation over the past decade.

If you have a strong desire to enhance your skills within a dynamic and diverse team, then YPP is the ideal place for you. In return for your dedication, we offer comprehensive tools and resources to help you develop your talents and progress within the company, all tailored to your unique strengths and interests.

We are currently seeking a temporary Night Time Safety Concierge on a 6 month contract who demonstrates an open, engaging, and warm personality. As a key member of our team, you should have exceptional interpersonal skills and a genuine passion for working in an environment that constantly strives to provide the ultimate resident experience. Effective communication, diligence, and excellent organisational abilities are essential attributes for this role.

We have recently introduced a new benefits package that includes, birthday leave, additional leave for house moves, work anniversary vouchers, length of service bonuses, engaging team events, and so much more.

The successful candidate will fully embrace our visionary policy of "Through creating vibrant communities, we will regenerate locations and actively contribute to the growth of local economies."Furthermore, they will wholeheartedly embrace our mission "We are passionate about delivering thriving, safe communities in exciting locations for all residents".

At YPP, we consistently uphold our core values and ensure that every interaction with our stakeholders reflects our commitment to ACHIEVE: Accountability, Clarity, Honesty, Inclusivity, Excellence, Value, and Empathy.

Join us as we continue to make a positive impact and create extraordinary experiences together.

Job title: Night Time Safety Concierge

Job Overview:

We are seeking a proactive and responsible Night Time Safety Concierge for a 6 month contract, to provide a safe and secure environment for residents during the evening hours. This role will involve performing general concierge duties while also overseeing building safety, triaging out-of-hours calls, monitoring CCTV, conducting walk and drive-around checks, and responding to emergency situations. The ideal candidate will have strong communication skills, a keen eye for detail, and the ability to handle a variety of tasks related to resident safety and building management.

Key Responsibilities:

• Provide Excellent Service: Greet residents and visitors with a friendly, professional, and welcoming demeanor. Ensure that all residents feel safe and attended to during the evening hours.
• Safety Monitoring: Oversee building safety by monitoring CCTV systems to ensure the premises are secure. Respond to security concerns or incidents promptly and follow the appropriate escalation procedures.
• Out-of-Hours Call Management: Triage out-of-hours phone calls, addressing resident issues or emergencies and directing them to the relevant team or service provider. Ensure all urgent matters are handled efficiently.
• Building Walkarounds and drive around: Conduct regular walkarounds and drive around of the building in accordance with the building check sheet and ensure the areas are up to the required high standard. Ensure common areas have all the amenities available for residents are safe, clean and free of hazards. Perform visual inspections to identify any maintenance or safety concerns.
• Emergency Response: Attend lockout situations, assist residents with access to their apartments, and respond promptly to fire alarm activations, including silencing alarms when appropriate and ensuring safe evacuation procedures are followed.
• Residence Assistance: Provide general support to tenants, including responding to non-emergency queries and assisting with minor issues or requests. Help resolve concerns and liaise with relevant teams as needed.
• Safety and Compliance Checks: Assist in ensuring the building meets health, safety, and fire regulations, and report any non‑compliance or safety hazards promptly.
• Maintain Cleanliness and Order: Ensure the building entrance, office, and communal areas are clean, tidy, and stocked with necessary supplies. Monitor the condition of these areas and address any maintenance issues promptly. Additionally, ensure that the coffee machine is always in working order and stocked with the required supplies, providing residents with a comfortable and welcoming space.
• Parcel Management: Handle resident parcels with care, ensuring they are stored securely and distributed to the correct recipients in a timely manner.
• Safety & Security Focus: A strong commitment to resident safety and building security, with the ability to act calmly and effectively in emergency situations.
• Strong Organisational Skills: Capable of managing multiple tasks and prioritising responsibilities in a fast‑paced environment.
• Clear Communication: Excellent verbal and written communication skills, with the ability to interact professionally with residents, visitors, and team members.
• Proficient in Technology: Familiar with CCTV systems, phone systems, and computer software such as Word and Excel.
• Problem Solving: The ability to handle challenging or emergency situations with professionalism and discretion.
• Attention to Detail: Keen eye for potential security issues or hazards, with a proactive approach to resolving them.