Night Support Worker

Action Together; Manchester; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Salary policy & annual leave

Pension scheme

Life Insurance

Sick Pay

Employee Assistance Programme

Training & development

Cycle to Work

Eye care scheme

Annual Staff Conference

Disability Confident & Living Wage

Job summary

Caritas Diocese of Salford is recruiting a Night Support Worker for Morning Star hostel in Hulme, Manchester. You will support residents overnight, ensure a safe, clean, welcoming environment and contribute to smooth hostel operations including CCTV monitoring, health and safety checks, and detailed handovers.

Experience in residential settings or work with people who are homeless is essential. The role follows a two-week pattern with extended night shifts and occasional weekends; enhanced

Qualifications

• Experience in a residential setting or similar.
• Experience working with people who are homeless is essential.

Responsibilities

• Greet residents warmly and professionally on entry/exit.
• Maintain high standards of cleanliness and comfort in the building.

Skills

Residential care

Homeless support

Job description

Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.

About the job

Morning Star hostel provides a pathway out of homelessness for single men with low support needs, and it provides high-quality, single-room accommodation with 24-hour staffing for 20 men in Hulme. Therefore, we looking to recruit a Night Support Worker to work overnight to ensure a smooth-running service for our hostel.

You will provide a friendly and professional welcome to residents coming in and out of the building, as well as spending time with residents when they are in communal areas. You will ensure high standards of cleanliness and comfort in the building to create a welcoming atmosphere, as well as taking pride in the appearance of the building and facilities.

You will assist in the smooth running of the accommodation/hostel such as maintaining a safe environment, monitoring CCTV, answering telephone calls and undertaking health and safety checks. You will also log information for the day staff and provide a detailed handover. Additionally, you will maintain the security of the building and report any incidents or accidents to on call staff/emergency services. Residents will be supported by signposting them to support services, respond to any need for first aid as well as abiding by service procedures and guidance.

Experience of working within a residential setting or similar and interaction with people that are homeless is essential.

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check.

Registered Charity Number: 1125808

Key information

• Employer: Caritas Diocese of Salford
• Locations: Greater Manchester, Manchester
• Role Type: Permanent
• Working Hours: Full-Time

More about this role

• Closing Date: Monday 26th October 2026 at 12:00pm
• Closing Time: 9am
• Contact Name: Amy Schofield
• Employee Benefits: Salary Policy - The pay structure is designed to attract and retain the most talented and dedicated people. The structure is reviewed on an annual basis to ensure that salaries remain affordable and competitiveAnnual leave- We have an annual leave entitlement of 26 days per year in addition to bank and public holidays. Our annual leave year operates from 1 April to 31 MarchPension Scheme- We provide all employees who earn more than the threshold membership of a pension scheme with Aviva. Currently our contribution is 5% of qualifying earnings.Life Insurance- Twice annual salary payment for a death in service.Occupational Sick Pay Scheme - Caritas offers a generous Occupational Sick Pay Scheme which increases with length of service.Employee Assistance Programme - We offer employee’s access to an Employee Assistance Programme from Health Assured which offers support 24 hours a day, 7 days a week for wellbeing and mental health support.Maternity and Paternity Pay Scheme - Caritas offers Maternity and Paternity Pay schemes.Support, Learning and Development - We are committed to developing skills and expertise and offer training and support to all employees. Employees are encouraged to develop and are required to attend mandatory training, other appropriate training, participate in supervision, annual appraisals and development reviews.Policies and Procedures- We have comprehensive policies and procedures which support family friendly policies including flexible working and work life balance.Cycle to Work Scheme - Employees can apply for the Cycle to Work government initiative which offers the most cost-effective way to get new cycling equipment.Eye Care Scheme- Employees who are computer users have the right to request an eye test, the cost of which will be refunded and if glasses are required for VDU work a financial contribution will be made.Annual Staff Conference - Staff are invited to attend the Annual Staff Conference.Accredited Membership- Caritas is a Disability Confident Employer and a Living Wage Employer.
• Working Pattern Details: Two week working pattern with every other weekend off
  Shift Pattern
  WEEK 1: 4 x 12 HOUR SHIFTS - SHIFT TIMES 20:45PM – 9:15AM
  WEEK 2: 3 x 12 HOUR SHIFTS - SHIFT TIMES 20:45PM – 9:15AM
• Would You Consider A Job Share For The Role?: Yes

Interview: TBC