Night Support Worker

Caritas Diocese of Salford; Manchester; On-site; GBP 22,000 - 26,000; Part time

Job summary

Morning Star hostel in Hulme is seeking a Night Support Worker to cover overnight shifts, ensuring the smooth running of the hostel and a safe, welcoming environment for residents. You will greet residents, help maintain cleanliness and comfort, monitor CCTV, perform health and safety checks, and log information for day staff with a thorough handover.

You will also maintain security and signpost residents to support services as needed, with on-call staff for incidents.

Qualifications

• Experience of working within a residential setting or similar is essential.
• Experience interacting with people who are homeless is essential.

Responsibilities

• Greet residents warmly when they enter and leave the building.
• Maintain high standards of cleanliness and comfort to create a welcoming atmosphere.

Skills

Residential setting experience

Interaction with homelessness clients

Job description

Morning Star hostel provides a pathway out of homelessness for single men with low support needs, and it provides high-quality, single-room accommodation with 24-hour staffing for 20 men in Hulme. Therefore, we looking to recruit a Night Support Worker to work overnight to ensure a smooth-running service for our hostel.

You will provide a friendly and professional welcome to residents coming in and out of the building, as well as spending time with residents when they are in communal areas. You will ensure high standards of cleanliness and comfort in the building to create a welcoming atmosphere, as well as taking pride in the appearance of the building and facilities.

You will assist in the smooth running of the accommodation/hostel such as maintaining a safe environment, monitoring CCTV, answering telephone calls and undertaking health and safety checks. You will also log information for the day staff and provide a detailed handover. Additionally, you will maintain the security of the building and report any incidents or accidents to on call staff/emergency services. Residents will be supported by signposting them to support services, respond to any need for first aid as well as abiding by service procedures and guidance.

Experience of working within a residential setting or similar and interaction with people that are homeless is essential.

Closing date: Monday, 26 October 2026 at 9am

Interview: TBC

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check.

Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.