Night Supervisor

Platinum Recruitment Consultancy; North Kilworth; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Free parking

Full training

Room discounts

F&B discounts

Health & Beauty discounts

Birthday off

28 days annual leave

Job summary

Platinum Recruitment Consultancy is seeking a Night Supervisor for a prestigious hotel in Lutterworth. You will oversee overnight operations, ensure guest service remains outstanding, and support Night Auditor duties as required.

The role offers 40 hours per week, a salary of £29,601.60 per year plus a service charge, free parking, full training, and staff discounts. A reliable transport is preferred due to location.

Qualifications

• Night supervisory experience in hotel or hospitality.
• Strong customer service and communication skills.
• Experience with reception and hotel operations, including Night Auditor duties.
• Ability to lead and develop a team with attention to detail.

Responsibilities

• Set up, clear and maintain conference rooms, private dinners and weddings.
• Carry out regular security checks and ensure safety overnight.
• Maintain high standards of cleanliness throughout the property.
• Respond to guest requests and queries around the clock.
• Provide 24-hour room service and handle check-ins/check-outs.
• Support Reception duties and luggage assistance.
• Manage staff rotas and training; follow fire safety procedures.
• Handle guest complaints professionally and resolve them.

Skills

Supervisory experience

Customer service

Communication skills

Team leadership

Night operations

Job description

Night Supervisor - £29,601.60 + Service Charge | Full-Time Hours & Great Benefits

Looking for a Night Supervisor role offering full-time hours, excellent benefits and a beautiful countryside setting?

This is an exciting opportunity to join a prestigious hotel in Lutterworth as a Night Supervisor, where you'll take responsibility for the smooth running of the property overnight while delivering a high standard of guest service. If you have previous experience as a Night Auditor, Night Porter or Night Supervisor, this is a great opportunity to develop your hospitality career, with full training and excellent benefits provided.

What's in it for you?

You'll receive a salary of £29,601.60 per annum + service charge
You'll work 40 hours per week on a full-time basis
You'll have access to free parking
You'll receive full training to support you in the role
You'll benefit from room discounts
You'll receive F&B and Health & Beauty discounts
You'll have your birthday off
You'll receive 28 days' annual leave, increasing with length of serviceKey Responsibilities

As a Night Supervisor, you'll help ensure the smooth running of the hotel overnight while maintaining excellent guest service and operational standards.

Set up, clear and maintain conference rooms, private dinners and weddings
Carry out regular security checks and ensure the hotel remains safe overnight
Maintain high standards of cleanliness throughout the property
Look after guests and delegates, responding to requests and queries
Provide 24-hour room service, including preparing and delivering orders
Support Reception duties, including check-ins, check-outs and luggage assistance
Ensure wake-up calls and newspapers are delivered promptly
Manage and support departmental staff, including training and rotas
Follow fire safety procedures and company policies
Handle guest complaints professionally and ensure they are resolved appropriately
Support the wider team and other departments when required
Assist with overnight hotel operations and Night Auditor duties as requiredWhat we're looking for

We're looking for a confident hospitality professional who can lead by example and provide excellent guest service throughout the night.

Previous experience as a Hotel Night Porter, Night Auditor or Night Supervisor is required
Supervisory experience within a hotel or hospitality environment would be advantageous
Strong customer service and communication skills
Experience across reception and general hotel operations, including Night Auditor responsibilities
A proactive approach with excellent attention to detail
The confidence to deal with guest queries and complaints professionally
Ability to lead, support and develop a team
Flexibility to support different departments when required
A professional and welcoming approach at all times
Due to the location, you will need your own transport to get to and from the propertyIf you're looking for your next step as a Night Supervisor or Night Auditor in Lutterworth, this is a fantastic opportunity to join a welcoming team with excellent benefits and long-term development potential. Whether your background is in night auditing, night reception or hotel supervision, we'd love to hear from you.

Apply now to take the next step in your hospitality career!

Job Number │ 48917/INDFOH
Location │ Lutterworth
Role │ Night Supervisor

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy