Night Supervisor: 40h, Benefits & Training

Platinum Recruitment Consultancy; South Kilworth; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Free parking

Full training

Room discounts

Birthday off

28 days annual leave

F&B and Health & Beauty discounts

Job summary

Platinum Recruitment Consultancy seeks a Night Supervisor for a prestigious hotel in Lutterworth. You will oversee overnight operations, ensure guest satisfaction, and lead a night team to Maintain security, service standards, and efficient night-time procedures.

The role offers 40 hours per week, full training, room discounts, free parking, and a comprehensive benefits package. Previous night-shift supervisory experience is highly valued for success in this position.

Qualifications

• Must have prior hospitality experience in a hotel environment.
• Experience leading or supervising a team is advantageous.
• Strong customer service and communication skills.
• Experience across reception and general hotel operations.
• Proactive with excellent attention to detail.
• Able to lead, support and develop a team.
• Flexible to support different departments as needed.
• Professional and welcoming approach at all times.
• Own transport to the location is required.

Responsibilities

• Set up, clear and maintain conference rooms, private dinners and weddings.
• Carry out regular security checks and ensure the hotel remains safe overnight.
• Maintain high standards of cleanliness throughout the property.
• Look after guests and delegates, responding to requests and queries.
• Provide 24-hour room service, including preparing and delivering orders.
• Support Reception duties, including check-ins, check-outs and luggage assistance.
• Ensure wake-up calls and newspapers are delivered promptly.
• Manage and support departmental staff, including training and rotas.
• Follow fire safety procedures and company policies.
• Handle guest complaints professionally and ensure they are resolved appropriately.
• Support the wider team and other departments when required.

Job description

Platinum Recruitment Consultancy seeks a Night Supervisor for a prestigious hotel in Lutterworth. You will oversee overnight operations, ensure guest satisfaction, and lead a night team to Maintain security, service standards, and efficient night-time procedures.

The role offers 40 hours per week, full training, room discounts, free parking, and a comprehensive benefits package. Previous night-shift supervisory experience is highly valued for success in this position.