Assistant Night Manager Front Office · Holiday Inn Leicester ·

Valor Hospitality Partners, LLC; Leicester; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

Holiday Inn Leicester is seeking an Assistant Night Manager to cover night shifts, deputise for the Night Manager, and oversee night audit, safety checks, and guest requests. The role requires strong front-of-house experience and excellent customer service, with 40 hours per week across five days.

Training and progression opportunities are highlighted, with applications encouraged from all backgrounds. Hours include nights and weekends with flexible patterns discussed at interview.

Qualifications

• Strong communication and customer service skills are essential.
• Ability to deputise for the Night Manager when required.
• Experience in Front of House or Reception is preferred.

Responsibilities

• Deputise in the absence of the Night Manager and support daily operations.
• Run night audit and ensure security and safety checks are completed.
• Handle guest requests with courtesy and efficiency and ensure proper handovers.

Skills

Communication skills

Customer service

Job description

Holiday Inn Leicester

£28,008.12 per annum. 40 hours per week across 5 days.

Night Owls wanted.

Do you have strong background in Front of House or Reception operations but prefer working the night shift?

As Assistant Night Manager you will deputise in the absence of the Night Manager, making decisions and solving problems. Your role will include running night audit, health and safety checks, night security walks and dealing all guests requests.

Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager as are excellent customer service skills.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.

In this job you create memories that the guest will never forget. This could be the next step for you into a Head of Department position – we actively encourage internal development and progression.

What's in it for you?

Look at some of the Rewards and Benefits available at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail].

Please note that employment is subject to proof of eligibility to work in the UK.