Night Slots Host – Customer Experience & Progression

MERKUR Casino UK; Glasgow; Hybrid; GBP 18,000 - 19,000; Part time

Benefits offered by this job

28 days holiday (including Bank Holls)

Quarterly Bonus Scheme

Contributory Pension Scheme

Life Assurance

Discounts with high street retailers

Employee assistance programme

Job summary

MERKUR Slots is seeking a Team Member Nights in Glasgow Trongate for a part-time role, 30 hours per week, with a pay rate of £12.84–£13.84 per hour and a night rate of £13.84 between 23:00 and 06:00.

You will help create a welcoming atmosphere, maintain venue cleanliness, assist with promotions, deliver first-class customer service, and follow brand guidelines and safeguarding policies. The role requires flexibility, weekend and bank holiday availability, and a proactive approach.

Qualifications

• Experience working in a retail, hospitality or gambling environment.
• Excellent customer service.
• Willingness to learn and develop.
• Flexible and dedicated.
• Attention to detail.

Responsibilities

• To ensure that venue housekeeping is of the highest possible standard, regularly cleaning gaming equipment and surfaces.
• To ensure service rounds and refreshments are offered in line with brand guidelines.
• To monitor customer behaviour and note any suspicious or disruptive activity.
• To assist with any administration as required to 100% accuracy.
• To help ensure promotions run smoothly and are a success.
• To maintain high standard of personal presentation and adhere to brand dress code.

Job description

MERKUR Slots is seeking a Team Member Nights in Glasgow Trongate for a part-time role, 30 hours per week, with a pay rate of £12.84–£13.84 per hour and a night rate of £13.84 between 23:00 and 06:00.

You will help create a welcoming atmosphere, maintain venue cleanliness, assist with promotions, deliver first-class customer service, and follow brand guidelines and safeguarding policies. The role requires flexibility, weekend and bank holiday availability, and a proactive approach.