Night Shift Slots Supervisor – Part-Time

Merkur Slots UK Limited; Smethwick; Presencial; GBP 19.000 - 20.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

28 days holiday

Quarterly bonus

Pension scheme

Life assurance

Discounts

Employee assistance programme

Descripción de la vacante

Merkur Slots UK Limited is seeking a part-time Supervisor for our Smethwick venue. The role requires 24 hours per week with a pay rate of £13.53–£14.53 per hour and a higher night rate of £14.53 between 23:00 and 06:00.

You will lead a team, ensure top-tier customer service, and manage venue operations to drive revenue. We offer training, progression opportunities, a pension, life assurance and employee benefits.

Formación

• Proven experience as a supervisor or similar role within gaming, retail, hospitality or similar industries.
• Excellent customer service skills and the ability to communicate effectively.
• Attention to detail with a focus on standards and quality.
• Experience in leading and mentoring team members.
• Willingness to learn, develop and adapt; able to work day and night shifts when required.

Responsabilidades

• Take full responsibility for opening, trading and closing the venue.
• Support the venue manager in day-to-day activities.
• Maintain high interior/exterior standards and housekeeping.
• Establish and uphold customer service standards and maximise income.
• Implement marketing/promotional activities to boost revenue.

Conocimientos

Supervision experience

Customer service

Attention to detail

Mentoring others

Flexible shifts

Descripción del empleo

Merkur Slots UK Limited is seeking a part-time Supervisor for our Smethwick venue. The role requires 24 hours per week with a pay rate of £13.53–£14.53 per hour and a higher night rate of £14.53 between 23:00 and 06:00.

You will lead a team, ensure top-tier customer service, and manage venue operations to drive revenue. We offer training, progression opportunities, a pension, life assurance and employee benefits.