Night Shift Team Member – Southampton (20h/wk)

MERKUR Casino UK; Southampton; Hybrid; GBP 18.000 - 19.000; Teilzeit

Benefits dieser Stelle

28 days holiday including Bank Holiday

Quarterly Bonus Scheme

Contributory Pension Scheme

Life Assurance

Discounts with retailers/restaurants

Employee assistance programme

Zusammenfassung

MERKUR Slots in Southampton Shirley is seeking a Part Time Team Member for night shifts. 20 hours per week with pay of £12.84–£13.84 per hour and a night rate of £13.84 between 23:00 and 06:00. You will help create a welcoming atmosphere and deliver great gaming experiences.

Ideal candidates have customer-focused experience, strong communication, and flexibility to work weekends/Bank Holidays. Training provided; progress opportunities available within MERKUR.

Qualifikationen

• Experience working in retail, hospitality or gambling environments.
• Excellent communication and people skills.
• Willingness to learn and develop.
• Flexible and dedicated with good attention to detail.
• Industry and compliance training will be provided.

Aufgaben

• Carry out venue housekeeping to high standards, cleaning gaming equipment, floors and surfaces.
• Conduct service rounds and offer refreshments per brand guidelines.
• Monitor customer behaviour and escalate suspicious activity.
• Assist with administration to achieve 100% accuracy.
• Support promotions and ensure customer service aligns with company standards.
• Log interactions with customers and adhere to policy during shifts.
• Maintain smart appearance and comply with brand dress code.
• Develop product knowledge to support customer journey and enjoyment.

Kenntnisse

Customer service

Communication

Flexibility

Team player

Attention to detail

Jobbeschreibung

MERKUR Slots in Southampton Shirley is seeking a Part Time Team Member for night shifts. 20 hours per week with pay of £12.84–£13.84 per hour and a night rate of £13.84 between 23:00 and 06:00. You will help create a welcoming atmosphere and deliver great gaming experiences.

Ideal candidates have customer-focused experience, strong communication, and flexibility to work weekends/Bank Holidays. Training provided; progress opportunities available within MERKUR.