Night Shift Team Member – Derby (Part-Time)

MERKUR Casino UK; East Midlands; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

28 days holiday

Quarterly bonus

Pension scheme

Life assurance

Discounts

Employee assistance programme

Job summary

MERKUR Slots is seeking a Part Time Team Member for nights in Derby. The role focuses on delivering a warm welcome, excellent customer service, and maintaining high housekeeping standards across gaming areas.

The position requires flexibility to rota weekends and bank holidays, with on-site duties and opportunities for career progression. Training provided to develop product knowledge and brand guidelines.

Qualifications

• Experience in retail, hospitality or gambling environments.
• Excellent communication and customer service skills.
• Willingness to learn and develop.
• Flexible and reliable with good attention to detail.

Responsibilities

• Maintain high housekeeping standards in the venue and gaming areas.
• Conduct service rounds and offer refreshments per brand guidelines.
• Monitor customer behaviour and flag any suspicious or disruptive activity.
• Assist with administration and ensure accuracy in tasks.
• Support promotions to run smoothly and drive customer satisfaction.
• Uphold company policies, assist with safeguarding and incident logging.
• Present a professional appearance in line with brand dress code.

Skills

Customer service

Communication

Flexibility

Team player

Job description

MERKUR Slots is seeking a Part Time Team Member for nights in Derby. The role focuses on delivering a warm welcome, excellent customer service, and maintaining high housekeeping standards across gaming areas.

The position requires flexibility to rota weekends and bank holidays, with on-site duties and opportunities for career progression. Training provided to develop product knowledge and brand guidelines.