Night Shift Leader | Retail Team Lead (Flexible Hours)

Tesco Retail; Belfast City District; On-site; GBP 30,000 - 36,000; Full time

Job summary

Tesco is seeking a Shift Leader for our store in the United Kingdom. The role involves running duty shifts, coordinating a busy team, and delivering excellent customer service while ensuring the store remains clean, well-stocked and safe. Availability windows and 18+ eligibility are part of the package, with a night premium for hours after midnight.

You will help customers, support colleagues, and drive store performance, with opportunities for flexibility and career progression.

Qualifications

• Must be 18 or over to apply.
• Customer service ethos and ability to handle shoppers.

Responsibilities

• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Lead from the front, setting a great example for your colleagues in everything you do
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Maintain store safety and ensure colleagues follow health and safety routines

Skills

Customer service

Team leadership

Retail experience

Job description

Tesco is seeking a Shift Leader for our store in the United Kingdom. The role involves running duty shifts, coordinating a busy team, and delivering excellent customer service while ensuring the store remains clean, well-stocked and safe. Availability windows and 18+ eligibility are part of the package, with a night premium for hours after midnight.

You will help customers, support colleagues, and drive store performance, with opportunities for flexibility and career progression.