Night Shift Supervisor – Enhanced Pay

Luxury Leisure; Calverley; On-site; GBP 25,000 - 28,000; Full time

Job summary

Luxury Leisure is seeking a Customer Service Assistant / Supervisor to help run our venues smoothly on a 3 x 10 hour night shift pattern (9:30pm–9:00am). You will deliver outstanding customer service while stepping up to supervisory duties when required, earning an enhanced hourly rate.

You’ll welcome players, promote offers and events, handle cash, serve refreshments, assist with opening/closing, and supervise the team as needed, ensuring compliance with Challenge 25 and gambling legislation.

Qualifications

• Experience in customer service is desirable
• Ability to supervise a small team when required
• Willingness to work night shifts and weekends

Responsibilities

• Welcoming and engaging customers, ensuring a great experience
• Promoting offers, events, and new games
• Handling cash and providing change accurately
• Serving refreshments and keeping the venue clean
• Opening/closing procedures and supervising the team when needed
• Upholding Challenge 25 policy and gambling legislation

Skills

Customer service

Cash handling

Supervisory duties

Promotions

Job description

Luxury Leisure is seeking a Customer Service Assistant / Supervisor to help run our venues smoothly on a 3 x 10 hour night shift pattern (9:30pm–9:00am). You will deliver outstanding customer service while stepping up to supervisory duties when required, earning an enhanced hourly rate.

You’ll welcome players, promote offers and events, handle cash, serve refreshments, assist with opening/closing, and supervise the team as needed, ensuring compliance with Challenge 25 and gambling legislation.