Night Shift Supervisor - Customer Service Lead

Luxury Leisure; Aberford; On-site; GBP 19,000 - 24,000; Full time

Job summary

Luxury Leisure in Keighley, UK seeks a Customer Service Assistant / Supervisor for night relief duties across venues. You will welcome guests, promote offers, handle cash, serve refreshments and help with opening/closing while stepping up to supervise when required.

You will earn an enhanced rate of £13.25 per hour when performing supervisory duties, plus £1.50 per hour for hours between 11pm and 6am, on a full-time night schedule.

Responsibilities

• Welcoming and engaging customers, ensuring a great experience every visit
• Promoting offers, events and new games
• Handling cash and providing change accurately
• Serving refreshments and keeping the venue clean and welcoming
• Assisting with opening/closing procedures and supervising the team when needed
• Upholding Challenge 25 policy and ensuring gambling legislation compliance

Job description

Luxury Leisure in Keighley, UK seeks a Customer Service Assistant / Supervisor for night relief duties across venues. You will welcome guests, promote offers, handle cash, serve refreshments and help with opening/closing while stepping up to supervise when required.

You will earn an enhanced rate of £13.25 per hour when performing supervisory duties, plus £1.50 per hour for hours between 11pm and 6am, on a full-time night schedule.